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  • Customer And Client Support

个结果,搜索词为 "customer and client support"


  • 状态:免费试用
    免费试用
    状态:人工智能技能
    人工智能技能
    M

    Microsoft

    Microsoft IT Support Specialist

    您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1526 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:免费试用
    免费试用
    A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

    4.7
    评分, 4.7 星,最高 5 星
    ·
    336 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:新
    新
    状态:预览
    预览
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    混合 · 课程 · 1-3 个月

  • 状态:新
    新
    P

    Packt

    Mastering Customer Success

    您将获得的技能: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    L

    Logical Operations

    Customer Service

    您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    混合 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Analyze and Respond to Customer Sentiment

    您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting

    初级 · 课程 · 1-4 周

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  • 状态:免费试用
    免费试用
    I

    IBM

    Generative AI for Customer Support

    您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1.1万 条评论

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Segment and Retain Customers

    您将获得的技能: Customer Retention, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Market Analysis

    中级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    D

    Dell

    Dell Technologies Technical Customer Support Specialist

    您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

    4.6
    评分, 4.6 星,最高 5 星
    ·
    47 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:免费试用
    免费试用
    S

    Skillshare

    Learn Notion for Client and Project Management

    您将获得的技能: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Document Management, Content Development and Management, Process Improvement and Optimization, File Management, Collaboration, User Accounts

    4.7
    评分, 4.7 星,最高 5 星
    ·
    11 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    C

    CVS Health

    CVS Health 呼叫中心客户服务

    您将获得的技能: 沟通, 建立客户关系, 追加销售, 时间管理, 积极倾听, 冲突管理, 收银机操作, 数据输入, 呼叫中心经验, 问候客户, 团队合作, 客户服务, 事务处理, 同理心, 零售店运营, 交叉销售, 解决客户投诉, 降级技巧, 成长意识, 面试技巧

    4.7
    评分, 4.7 星,最高 5 星
    ·
    524 条评论

    初级 · 专业证书 · 3-6 个月

  • 状态:预览
    预览
    K

    Knowledge Accelerators

    客户服务基础

    您将获得的技能: 沟通, 客户支持, 人际沟通, 流程管理, 用户关系管理, 服务台支持, 改善客户体验, 客户参与, 批判性思维和解决问题, 技术支持与服务, 问候客户, 解决问题, 同理心, 客户服务, 解决客户投诉

    4.8
    评分, 4.8 星,最高 5 星
    ·
    1904 条评论

    初级 · 课程 · 1-3 个月

1234…834

总之,以下是 10 最受欢迎的 customer and client support 课程

  • Microsoft IT Support Specialist: Microsoft
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • Excellence in Customer Service (Advanced): Logical Operations
  • Mastering Customer Success: Packt
  • Customer Service: Logical Operations
  • Analyze and Respond to Customer Sentiment: Coursera
  • Generative AI for Customer Support: IBM
  • Segment and Retain Customers: Coursera
  • Dell Technologies Technical Customer Support Specialist: Dell
  • Learn Notion for Client and Project Management: Skillshare

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