客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Post-Production, Cinematography, 3D Modeling, Video Production, Image Quality, Layout Design, Color Theory
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Workspace, Application Deployment, Enterprise Application Management, OAuth, AI Enablement, Knowledge Transfer, Identity and Access Management, Calendar Management, Configuration Management, Data Integration, Operational Efficiency, Application Programming Interface (API), Authentications, Process Improvement, Data Store
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
初级 · 课程 · 1-4 周

您将获得的技能: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Transformation, Apache Spark, Serverless Computing
初级 · 课程 · 1-3 个月

您将获得的技能: Data Analysis, Financial Data, Data-Driven Decision-Making, Data Quality, Account Strategy, Analytics, Customer Data Management, Data Collection, Account Management, Data Validation, Key Performance Indicators (KPIs), Performance Analysis, Data Processing, Data Management, Customer Insights, Business Intelligence, Power BI, AI Enablement, Business Process Automation
高级设置 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, Google Cloud Platform, Prompt Engineering, Tool Calling, Organizational Strategy, Innovation
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Revenue Management, Data Ethics, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Large Language Modeling, Biostatistics, Social Network Analysis, Predictive Analytics, Social Determinants Of Health, Unsupervised Learning, Gerontology, Data Visualization, Deep Learning, Risk Analysis, Time Series Analysis and Forecasting, Bayesian Statistics, Spatial Data Analysis, Cloud Security
获得学位
学位 · 1-4 年

Google Cloud
您将获得的技能: Data Sharing, Cloud Engineering, Data Pipelines, Data Migration, Google Cloud Platform, Data Infrastructure, Data Warehousing, Cloud Storage, Data Integration, Data Lakes, Data Processing, Extract, Transform, Load, Data Storage, Big Data, Command-Line Interface, Data Transformation, Automation
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Financial Statement Analysis, Business Valuation, Peer Review, Descriptive Analytics, FinTech, Financial Statements, Derivatives, Social Determinants Of Health, Corporate Finance, Gerontology, Portfolio Management, Customer Analysis, Risk Analysis, Credit Risk, Cloud Security, Governance, Digital Transformation, Leadership, Organizational Skills, Health Policy
获得学位
学位 · 1-4 年

Pontificia Universidad Católica de Chile
您将获得的技能: Revenue Management, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Large Language Modeling, Model Evaluation, Biostatistics, Social Network Analysis, Predictive Analytics, Social Determinants Of Health, Gerontology, Data Ethics, Data Visualization, Health Informatics, Deep Learning, Risk Analysis, Time Series Analysis and Forecasting, Bayesian Statistics, Unsupervised Learning
获得学位
学位 · 1-4 年

Universidad de Palermo
您将获得的技能: Storytelling, Data Storytelling, Brand Strategy, Presentations, Branding, Persuasive Communication, Strategic Communication, Content Creation, Marketing Communications, Business Strategy, Drive Engagement
中级 · 课程 · 1-4 周