
您将获得的技能: Intercultural Competence, Cultural Diversity, Cultural Sensitivity, English Language, Business Correspondence, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Oral Expression, Interviewing Skills, Language Learning, Oral Comprehension, Writing, Telephone Skills, Public Speaking, Language Competency, Communication, Interpersonal Communications
中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export
中级 · 课程 · 1-4 周

University of Washington
您将获得的技能: 语言交流技能, 同行评审, 讲故事, 口头表达, 宣传, 简明扼要, 沟通策略, 交流, 写作与编辑, 写作, 建设性反馈, 口头战略沟通, 激励技能, 表演艺术, 公开演讲, 演讲, 可信度, 内容创作, 说服沟通, 行动导向
初级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: 社交技能, 积极倾听, 开放的心态, 批判性思维, 解决问题, 建设性反馈, 复原力, 成长意识, 适应性, 同理心, 集思广益, 文化转型, 情商, 增长战略, 移情与情商, 批判性思维和解决问题, 终身学习, 独立思考, 专业发展, 行动导向
初级 · 专项课程 · 3-6 个月

Alex Genadinik
您将获得的技能: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

University of Washington
您将获得的技能: 语言交流技能, 同行评审, 口头表达, 商务信函, 活动和会议, 沟通策略, 销售演示, 专业网络, 撰写建议书, 活动管理, 谈判, 商务写作, 演讲, 商务交流, 会议促进, 英语, 业务规划, 提案制定, 活动策划, 说服沟通
中级 · 专项课程 · 3-6 个月

您将获得的技能: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building
初级 · 专项课程 · 3-6 个月

您将获得的技能: Active Listening, Empathy & Emotional Intelligence, Emotional Intelligence, Team Performance Management, Interviewing Skills, Executive Presence, Leadership Development, Conflict Management, Business Ethics, Management Training And Development, Case Studies, Empathy, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Oral Expression, Workforce Development, Professional Networking, Communication
初级 · 专项课程 · 1-3 个月

您将获得的技能: 社交技能, 语言交流技能, 营养教育, 个人发展, 规划, 生产率, 客户服务, 营养与饮食, 呼入电话, 语言能力, 产品知识, 技术交流, 英语, 人际沟通, 组织技能, 设定目标, 专业发展, 专业精神, 语言学习, 压力管理
中级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: 人员管理, 建设性反馈, 积极倾听, 社交技能, 沟通策略, 交流, 同理心, 冲突管理, 自信, 情商, 个人属性, 影响, 人际沟通, 可信度, 专业发展, 专业精神, 建立融洽关系
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 客户支持, 改善客户体验, 交流, 解决问题, 同理心, 服务台支持, 电话技能, 服务管理, 技术支持与服务, 批判性思维和解决问题, 业务支持系统, 客户服务, 服务水平, 流程管理, 解决客户投诉, 个人属性, 问候客户, 客户参与
初级 · 课程 · 1-3 个月

您将获得的技能: Oral Expression, Active Listening, Verbal Communication Skills, Discussion Facilitation, Interviewing Skills, Oral Comprehension, Teamwork, Communication, Communication Strategies, Social Skills, Interpersonal Communications, Collaboration, Professionalism, Rapport Building, Non-Verbal Communication, Assertiveness
混合 · 课程 · 1-4 周