
Epic Games
您将获得的技能: 视频游戏开发, 动画, 虚幻引擎, 可用性, 用户体验设计, 用户界面 (UI) 设计, 游戏设计, 原型设计, 网页内容无障碍指南
初级 · 课程 · 1-4 周

您将获得的技能: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Methodology, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Continuous Improvement Process, Project Planning, Problem Management, CI/CD, Estimation, Risk Management
高级设置 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Research, UI/UX Research, Prototyping, Design Research, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), Artificial Intelligence, Experience Design, User Centered Design, Prompt Patterns, User Interface (UI), Design, Design Thinking, User Interface (UI) Design, Wireframing, Presentations, Responsible AI, Professional Development
中级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 新产品开发, 数据收集, 消费者行为, 创新, 预测, 需求评估, 产品开发, 技术解决方案, 产品管理, 分析, 市场调查, 设计思维, 目标市场, 客户洞察, 定量研究, 市场分析
混合 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Creative Thinking, Student-Centred Learning, Analysis, Communication
初级 · 课程 · 1-4 周

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Education Software and Technology, Professional Development, Content Creation, Design Strategies, Quality Assurance, Constructive Feedback, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 时间管理, 收银机操作, 追加销售, 呼叫中心经验, 降级技巧, 客户咨询, 解决客户投诉, 解决问题, 团队合作, 问候客户, 积极倾听, 建立客户关系, 同理心, 交叉销售, 冲突管理, 客户服务, 零售销售, 事务处理, 零售店运营
初级 · 专业证书 · 3-6 个月

University of Michigan
您将获得的技能: Instructional Design, Learning Theory, User Experience Design, Design, Design Thinking, Disabilities, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Emerging Technologies
初级 · 课程 · 1-4 周