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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
1,177 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

AA

Mar 18, 2018

Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

筛选依据:

201 - Conflict Resolution Skills 的 225 个评论(共 303 个)

创建者 LAMA D S A L D S A

May 17, 2025

ممتازه

创建者 MANAL M A A M M A A

Apr 24, 2025

ممتازة

创建者 guillermo o

May 22, 2016

great!

创建者 NOOF A

Feb 16, 2026

ممتاز

创建者 HBH H A H H A

Nov 7, 2025

Nice…

创建者 Jibin V

Oct 12, 2022

Good

创建者 Shaniko K

Apr 18, 2018

Great

创建者 Dr.Alaa Z

Jan 31, 2016

Great

创建者 Stelin

Nov 28, 2024

good

创建者 Mohd N

Sep 13, 2024

nice

创建者 Sourav G

Aug 19, 2024

good

创建者 Dharmendra B

Nov 25, 2022

good

创建者 Manal J

Mar 29, 2021

Good

创建者 Awarun T

Jun 4, 2017

good

创建者 GHALA F

Apr 21, 2025

واو

创建者 Sam'un M

Sep 25, 2020

Yes

创建者 Praveen I

Oct 18, 2022

.

创建者 Yogesh T

Jan 17, 2020

G

创建者 Hemendar P

May 31, 2016

It's an excellent course from University of California, Irvine.

I would appreciate the course curriculum designers and faculty who have delivered the course through examples and case studies.

Looking forward for the more informative courses like this.

Regards,

Hemendar Pusa

Professional Social worker and Special Educator

India

创建者 Lothar H

Nov 2, 2015

short and sweet. The course is quite short but covers the true essentials of conflict resolution in a professional environment. the only reason why I did not give five stars: the concept of Active Listening, although mentioned all over the course is not really well explained.

创建者 Binita D

Mar 19, 2020

The course was helpful in understanding and dealing with conflict. I was expecting to have more situations to be mentioned as every case is different from the other, and more cases gives you better understanding regarding dealing with different situations better.

创建者 Patsarachaya C

May 20, 2020

It is a good content but your work could be copied by your peers . It should have some investors ,so that learners can do thier works by themselves that would help them to truly improve their conflict resolution skills.

创建者 Angelica

Jan 21, 2016

Es un buen curso que ayuda a tener una mejor perspectiva de cómo enfrentar problemas en generar y llegar a una solución del mismo donde se pueda llegar a la meta común con el mejor propósito.

创建者 Tabitha G

Dec 13, 2015

I do love the content of this course, however I do wish we saw more scenarios play out when trying to get a point across. This course is just harder to obtain for me memory wise.

创建者 Audrey A

Mar 19, 2018

Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.