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学生对 University of California, Irvine 提供的 Conflict Resolution Skills 的评价和反馈

4.5
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1,177 个评分

课程概述

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

热门审阅

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

M

Mar 16, 2017

Great course because it has provides excellent background and all ways that have to be used while using Conflict Resolution Skills to resolve a conflict.

筛选依据：

251 - Conflict Resolution Skills 的 275 个评论（共 303 个）

创建者 Mimibullybug Q

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Dec 8, 2015

Great introduction into this subject.

创建者 Jon G

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May 13, 2025

it was good, learned some new things

创建者 Medha P

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Jan 6, 2022

Great insights, wonderful program :)

创建者 Aoudjit S

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May 22, 2020

Great course, interesting and light.

创建者 Laxmareddy N

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Jan 11, 2016

this course really helped me a lot.

创建者 Yara E

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May 29, 2020

i loved how it was delivered

创建者 Emmanuel K D

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Mar 11, 2019

Great course, good learning

创建者 Srinivasa r A

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Mar 12, 2025

This is very helpful

创建者 codeene E

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Jan 21, 2022

it was very infomed

创建者 Shanequia S B

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Oct 6, 2015

Its great that Cour

创建者 Neila R

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Dec 27, 2015

Very interesting.

创建者 Yousef A

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Aug 20, 2018

very good course

创建者 Glo H

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May 23, 2018

Muy buen curso.

创建者 Ezahac M M E ( O - S E

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May 21, 2022

it was good

创建者 Ali A

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Apr 18, 2016

nice course

创建者 Shibaji M

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Nov 6, 2015

Good Course

创建者 Ramya s

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Jun 9, 2020

good one

创建者 Gideon N P

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Mar 7, 2017

good job

创建者 Wang J

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Sep 27, 2015

Not bad　

创建者 sameer s

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Mar 17, 2016

bhjkl;

创建者 Eshan K

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Feb 14, 2016

hggug

创建者 Priya D

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Jan 26, 2023

good

创建者 Shameema B

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Dec 9, 2022

Nice

创建者 Rakesh S

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Jan 5, 2026

ok

创建者 Roy M

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Oct 21, 2025

ok