Master the essential skills for developing deep, trust-rich relationships in virtual sales environments. This course provides actionable strategies to present yourself with authority online, drive engagement with diverse buyers in India and the USA, and build rapport in multicultural settings. You’ll learn to read non-verbal cues over video, deliver compelling virtual first impressions, and sustain buyer interest from the first touch to late-stage discussions. By the end, you will confidently command virtual rooms and consistently deliver standout sales experiences.

Building Virtual Relationships and Buyer Engagement
本课程是 Virtual Selling 专项课程 的一部分
访问权限由 Coursera Learning Team 提供
您将获得的技能
- Sales Presentation
- Microsoft Teams
- Brand Management
- Global Marketing
- Non-Verbal Communication
- Trustworthiness
- Overcoming Objections
- Customer Engagement
- Drive Engagement
- Relationship Building
- Communication Strategies
- Rapport Building
- Sales
- Virtual Environment
- Virtual Teams
- Executive Presence
- 技能部分已折叠。显示 9 项技能,共 16 项。
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

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- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有3个模块
In today’s digital-first sales world, your online presence is your reputation. This module empowers you to shape a magnetic digital sales profile that earns trust, engages diverse audiences, and opens doors before you ever meet your prospects. With advanced strategies for cross-border branding, localized outreach, and powerful trust signals, you’ll learn to stand out in a crowded marketplace, connect authentically, and win business—no matter the medium or the market. By mastering these proven techniques, you’ll elevate both your professional impact and your sales outcomes in any virtual selling environment.
涵盖的内容
9个视频1篇阅读材料2个作业
In digital sales, trust and rapport are your ticket to real engagement. This module equips you with advanced skills to form authentic connections in virtual settings—no matter the distance, culture, or skepticism you face. You’ll learn how to spark meaningful small talk, read subtle digital cues, and demonstrate credibility with compelling stories and social proof. Mastering these techniques will help you break down barriers, create human bonds remotely, and become a trusted advisor to buyers worldwide.
涵盖的内容
7个视频1篇阅读材料3个作业
Maintaining engagement during long, complex virtual sales cycles is the key to closing high-stakes deals in today's business world. This module gives you the tools and strategies to keep remote buyers invested, attentive, and excited throughout every step of the sales journey. You’ll master the latest interactive platforms, learn to handle multi-party meetings with finesse, and discover proven techniques for overcoming digital fatigue. By the end, you’ll know how to lead virtual conversations that drive momentum, foster collaboration, and ensure your deals move forward—no matter how complex the buying team.
涵盖的内容
8个视频1篇阅读材料2个作业
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