Based on the best-selling book, Inclusive Leadership for Dummies, by Shirley Davis. This course equips corporate leaders with the essential skills to foster inclusive, high-performing teams in today’s diverse, global workplace. By focusing on key concepts such as equity, inclusion, and emotional intelligence, leaders will gain valuable strategies to manage hybrid and diverse teams effectively.

Inclusive Leadership: Leading Diverse Teams
访问权限由 Coursera Learning Team 提供
推荐体验
推荐体验
中级
Ideal for corporate leaders, managers, and aspiring leaders with basic leadership experience.
推荐体验
推荐体验
中级
Ideal for corporate leaders, managers, and aspiring leaders with basic leadership experience.
您将学到什么
Develop inclusive leadership practices that foster team cohesion
Enhance self-awareness to manage unconscious bias and microaggressions
Build a psychologically safe workplace where employees thrive
您将获得的技能
要了解的详细信息

添加到您的领英档案
21 项作业
March 2026
了解顶级公司的员工如何掌握热门技能

该课程共有21个模块
In this section, we analyze workforce shifts, define core diversity, equity and inclusion concepts such as belonging and intersectionality, and apply situational leadership models to build inclusive, high-performing teams.
涵盖的内容
2个视频5篇阅读材料1个作业
2个视频• 总计3分钟
- Course Overview• 1分钟
- Establishing the Basics of Leadership and Inclusion - Overview Video• 1分钟
5篇阅读材料• 总计35分钟
- Introduction• 5分钟
- Leading Like an Eagle• 5分钟
- Understanding Inclusive Terminology• 10分钟
- Implicit Bias• 5分钟
- Exploring Leadership Models and Frameworks• 10分钟
1个作业• 总计10分钟
- Foundations of Inclusive Leadership• 10分钟
In this section, we explore future workforce trends, build an inclusive leadership toolkit, and use diversity, equity, and inclusion plus flexible work options to attract, engage, and retain Generation Z and broader talent.
涵盖的内容
1个视频5篇阅读材料1个作业
1个视频• 总计1分钟
- Revealing What the New Generation of Talent Needs at Work - Overview Video• 1分钟
5篇阅读材料• 总计35分钟
- Introduction• 10分钟
- Addressing the Needs of the Changing Workforce• 10分钟
- Honing the Competencies and Key Traits of an Inclusive Leader• 5分钟
- Unconscious Bias• 5分钟
- Recognizing the Benefits that Top Talent of the Future Brings• 5分钟
1个作业• 总计10分钟
- Workplace Evolution and Talent Needs• 10分钟
In this section, we learn that inclusive leadership is essential for business success. It shows how embracing diversity leads to better decisions, higher innovation, stronger employee engagement, improved retention, and overall organizational growth. Inclusive leadership connects fairness with measurable business results.
涵盖的内容
4篇阅读材料1个作业
4篇阅读材料• 总计30分钟
- Introduction• 10分钟
- Enhancing Financial Performance and Company Reputation• 10分钟
- Driving Innovation and Creativity• 5分钟
- Biases and Lack of Visible Diversity• 5分钟
1个作业• 总计10分钟
- Building a Case for Inclusive Leadership• 10分钟
In this section, we assess leadership inclusivity, audit personal styles, inventory unique strengths, and refine personal brands to amplify underrepresented voices, ensure psychological safety, and build credible, equitable teams.
涵盖的内容
1个视频2篇阅读材料1个作业
1个视频• 总计1分钟
- How Inclusive Are You? Assessing Your Effectiveness as a Leader - Overview Video• 1分钟
2篇阅读材料• 总计25分钟
- Introduction• 20分钟
- Why Your Reputation as a Leader Matters• 5分钟
1个作业• 总计10分钟
- Leadership and Inclusivity Evaluation• 10分钟
In this section, we uncover a compelling personal why, craft a concise vision statement, and align daily leadership behaviours with core values to drive consistent, inclusive decision-making.
涵盖的内容
1个视频3篇阅读材料1个作业
1个视频• 总计1分钟
- Getting Clear on Your Purpose, Vision, and Values - Overview Video• 1分钟
3篇阅读材料• 总计20分钟
- Introduction• 5分钟
- Asking the Right Questions to Uncover Your "Why"• 5分钟
- Getting Grounded on Your Personal Vision Statement• 10分钟
1个作业• 总计10分钟
- Clarity in Purpose and Values• 10分钟
In this section, we uncover unconscious bias through Fast Brain cues, contrast intent versus impact in microaggressions, and apply bias-interruption steps to ensure equitable sourcing, hiring, development, and retention.
涵盖的内容
1个视频6篇阅读材料1个作业
1个视频• 总计1分钟
- Minimizing Your Own Biases and Microaggressions - Overview Video• 1分钟
6篇阅读材料• 总计60分钟
- Introduction• 10分钟
- Figuring Out Microaggressions• 10分钟
- Intent versus Impact• 10分钟
- Sourcing and Selecting New Talent• 10分钟
- Communicating with Talent• 10分钟
- Recognize when a bias has occurred• 10分钟
1个作业• 总计10分钟
- Navigating Bias and Inclusive Practices• 10分钟
In this section, we examine how authenticity and transparency enhance leadership credibility, assess your current competence through scenarios, and craft practical strategies to visibly embed these traits in daily interactions.
涵盖的内容
1个视频2篇阅读材料1个作业
1个视频• 总计1分钟
- Leading with Authenticity and Transparency - Overview Video• 1分钟
2篇阅读材料• 总计20分钟
- Introduction• 10分钟
- The Credibility Paradox• 10分钟
1个作业• 总计10分钟
- Leadership with Integrity and Openness• 10分钟
In this section, we assess Emotional Intelligence across self-awareness, self-management, social awareness, and relationship management, practice cognitive, emotional, and compassionate empathy, and link heightened EI to engagement, innovation, and ROI.
涵盖的内容
1个视频6篇阅读材料1个作业
1个视频• 总计1分钟
- Demonstrating Empathy and Emotional Intelligence - Overview Video• 1分钟
6篇阅读材料• 总计45分钟
- Introduction• 10分钟
- Emotional Empathy• 5分钟
- Figuring Out the Four Domains of Emotional Intelligence• 5分钟
- Self-control• 10分钟
- Discovering Your Level of Empathy and Emotional Intelligence• 5分钟
- Realizing the Need for Greater Empathy and Emotional Intelligence• 10分钟
1个作业• 总计10分钟
- Navigating Emotional Intelligence in Professional Settings• 10分钟
In this section, we clarify culture, differentiate cultural competence from cultural intelligence, map monocultural to intercultural mindsets, and link five orientations to adaptive, inclusive leadership
涵盖的内容
1个视频2篇阅读材料1个作业
1个视频• 总计1分钟
- Developing Cross-Cultural Competence and Cultural Intelligence - Overview Video• 1分钟
2篇阅读材料• 总计25分钟
- Introduction• 5分钟
- Knowing the Difference Between Cultural Competence and Cultural Intelligence• 20分钟
1个作业• 总计10分钟
- Exploring Cultural Awareness and Adaptation• 10分钟
In this section, we recruit culturally diverse, hybrid talent, design inclusive onboarding, and guide teams through Tuckman's Forming-Storming-Norming-Performing-Adjourning stages to convert diversity into creativity, engagement, and superior business outcomes.
涵盖的内容
1个视频6篇阅读材料1个作业
1个视频• 总计1分钟
- Assembling and Leading Diverse and Hybrid Teams - Overview Video• 1分钟
6篇阅读材料• 总计45分钟
- Introduction• 10分钟
- Forming• 5分钟
- Norming• 5分钟
- Adjourning• 10分钟
- Maximizing the Benefits of a Diverse Team• 5分钟
- Leading Across Differences and Distances• 10分钟
1个作业• 总计10分钟
- Effective Leadership in Diverse Team Development• 10分钟
In this section, we define trust and the four psychological safety stages-Inclusion, Learner, Contributor, Challenger-then analyze drivers and blockers, demonstrating practical metrics for cultivating safer, higher-performing teams.
涵盖的内容
1个视频7篇阅读材料1个作业
1个视频• 总计1分钟
- Establishing Trust and Psychological Safety - Overview Video• 1分钟
7篇阅读材料• 总计45分钟
- Introduction• 5分钟
- Inclusion Safety• 5分钟
- Contributor Safety• 10分钟
- Realizing the Benefits of a Trusting and Psychologically Safe Workplace• 5分钟
- Factors That Undermine Trust and Psychological Safety• 5分钟
- Increasing Inclusion Safety• 5分钟
- Measuring Psychological Safety• 10分钟
1个作业• 总计10分钟
- Building Trust and Psychological Safety in Organizations• 10分钟
In this section, we distinguish coaching from feedback, apply the Situational Leadership model, and plan culturally aware conversations that avoid common pitfalls, enhancing trust, inclusivity, and individual performance.
涵盖的内容
1个视频5篇阅读材料1个作业
1个视频• 总计1分钟
- Coaching and Giving Feedback - Overview Video• 1分钟
5篇阅读材料• 总计30分钟
- Introduction• 5分钟
- Understanding the Difference Between Coaching and Feedback• 5分钟
- Selling• 5分钟
- Avoiding Reciprocal Feedback• 10分钟
- After the Conversation• 5分钟
1个作业• 总计10分钟
- Mastering Effective Leadership and Feedback Techniques• 10分钟
In this section, we learn to define inclusive communication, replace exclusionary language, apply clear frameworks and partner with human resources, creating respectful, high-performing workplaces.
涵盖的内容
1个视频2篇阅读材料1个作业
1个视频• 总计1分钟
- Communicating Inclusively - Overview Video• 1分钟
2篇阅读材料• 总计15分钟
- Introduction• 10分钟
- Working With Human Resources to Promote Inclusive Language• 5分钟
1个作业• 总计10分钟
- Inclusive Communication Practices• 10分钟
In this section, we uncover personal conflict-avoidance triggers, evaluate Thomas-Kilmann and intercultural styles, and apply a structured, outcome-focused dialogue framework to transform tense workplace conversations into performance improvements.
涵盖的内容
1个视频5篇阅读材料1个作业
1个视频• 总计1分钟
- Dealing with Conflict - Overview Video• 1分钟
5篇阅读材料• 总计40分钟
- Introduction• 10分钟
- Seeing the Benefits of Engaging in Uncomfortable Conversations• 10分钟
- Accommodation• 5分钟
- Intercultural Conflict Styles• 5分钟
- Applying Best Practices to Real-World Scenarios• 10分钟
1个作业• 总计10分钟
- Navigating Workplace Conflict• 10分钟
In this section, we discover employee experience definitions, spot red and green culture signals, and examine accountable leadership actions that create trust, inclusion, and superior performance.
涵盖的内容
1个视频7篇阅读材料1个作业
1个视频• 总计1分钟
- Assessing the Employee Experience - Overview Video• 1分钟
7篇阅读材料• 总计45分钟
- Introduction• 5分钟
- Evaluating the Current State of Your Company Culture• 5分钟
- Checking Out the Culture Spectrum• 10分钟
- Stepping into the Green Zone• 5分钟
- Applying Strategies to Address Gaps in the Employee Experience• 5分钟
- Demonstrating Accountability• 5分钟
- Sound Decision Making Matters• 10分钟
1个作业• 总计10分钟
- Exploring Organizational Culture and Inclusion• 10分钟
In this section, we learn to embed diversity, equity, and inclusion metrics in hiring, development, engagement, and pay, analyze results, build dashboards, and avoid common measurement pitfalls.
涵盖的内容
1个视频3篇阅读材料1个作业
1个视频• 总计1分钟
- Tracking and Measuring Inclusion Initiatives - Overview Video• 1分钟
3篇阅读材料• 总计25分钟
- Introduction• 10分钟
- Employee Engagement and Job Satisfaction• 5分钟
- Employer Brand• 10分钟
1个作业• 总计10分钟
- Tracking and Measuring Inclusion Initiatives• 10分钟
In this section, we explore advocacy versus activism, build effective ERGs, and employ mentorship and sponsorship to help inclusive leaders create tangible diversity and equity progress.
涵盖的内容
1个视频5篇阅读材料1个作业
1个视频• 总计1分钟
- Advocating for Inclusion - Overview Video• 1分钟
5篇阅读材料• 总计30分钟
- Introduction• 5分钟
- Understanding Why Advocacy Is Needed• 10分钟
- Launching and Leading Employee Resource Groups• 5分钟
- Championing Diversity, Equity, and Inclusion Education• 5分钟
- Seeking and Leveraging Diverse Perspectives and Solutions• 5分钟
1个作业• 总计10分钟
- Advocating for Inclusion in Organizational Settings• 10分钟
In this section, we contrast equity and equality, practice applying an equity lens across the employee lifecycle, and develop competencies-empathy, listening, cultural competence-for inclusive, impact-driven decisions.
涵盖的内容
1个视频6篇阅读材料1个作业
1个视频• 总计1分钟
- Applying an Equity Lens and Inclusive Mindset in Decision Making - Overview Video• 1分钟
6篇阅读材料• 总计40分钟
- Introduction• 5分钟
- Understanding Why an Equity Lens Matters• 5分钟
- Asking the Right Questions When Applying an Equity Lens• 5分钟
- In Recruiting• 5分钟
- In Development and Advancement• 10分钟
- Developing Competencies for Applying an Equity Lens• 10分钟
1个作业• 总计10分钟
- Equity and Inclusive Decision Making• 10分钟
In this section, we uncover ten common leadership mistakes that hinder inclusion, self-assess bias, favoritism, and microaggressions, and devise actionable strategies for feedback, recognition, psychological safety, and cultural competence.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Ten Mistakes to Avoid if You Want to Be an Inclusive Leader - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Ten Mistakes to Avoid if You Want to Be an Inclusive Leader - The Reading• 10分钟
1个作业• 总计10分钟
- Essential Practices for Inclusive Leadership• 10分钟
In this section, we decode geopolitical turbulence, enhance inclusive employee experience, retain diverse talent, integrate artificial intelligence and flexible work, and prioritize mental health for resilient, belonging-driven leadership.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Ten Things That Inclusive Leaders Must Navigate - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Ten Things That Inclusive Leaders Must Navigate - The Reading• 10分钟
1个作业• 总计10分钟
- Navigating Inclusive Leadership in Modern Workplaces• 10分钟
In this section, we discover ten organizational practices that embed diversity, equity and inclusion into strategy, assess employee experience, remove barriers and build psychological safety.
涵盖的内容
1个视频1篇阅读材料1个作业
1个视频• 总计1分钟
- Ten Practices that Inclusive Organizations Have in Common - Overview Video• 1分钟
1篇阅读材料• 总计10分钟
- Ten Practices that Inclusive Organizations Have in Common - The Reading• 10分钟
1个作业• 总计10分钟
- Inclusive Organizational Practices• 10分钟
位教师

提供方

提供方

We embrace the potential in data and technology. Whether it’s equipping researchers with powerful insights that fuel their work or inspiring our community of learners to drive change in their fields. We’re committed to fast-tracking innovation, unlocking new possibilities, and championing breakthroughs that redefine industries and improve lives. With a legacy built on trust, our 200 years of experience in publishing allows us to be your partner in shaping a world driven by information, curiosity, and continuous advancement.
人们为什么选择 Coursera 来帮助自己实现职业发展

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
从 Business 浏览更多内容
AAlignor
课程
UUniversity of Colorado System
课程
JJohns Hopkins University
课程
UUniversity of Michigan
课程
