This course gives you access to the powerful systems-coaching tools agile leaders use to help entire organizations—and the teams within them—think, act, and grow as one aligned system. You'll explore how to define, reveal, and serve systemic patterns; how to enter complex group dynamics; how to work with roles and navigate conflict; and ultimately how to guide transformation that sticks.

Coaching for Change: Making Agility Work
本课程是 Agile Coaching Essentials 专项课程 的一部分

位教师:Scrum Alliance
访问权限由 Coursera Learning Team 提供
您将学到什么
Systems coaching skills.
Team and organizational coaching.
Guiding adaptability and driving strategic alignment.
您将获得的技能
- Team Leadership
- Business Leadership
- Team Management
- Cross-Functional Collaboration
- Organizational Strategy
- Business Transformation
- Organizational Effectiveness
- Agile Methodology
- Organizational Leadership
- Cross-Functional Team Leadership
- Organizational Change
- Coaching
- Culture Transformation
- Leadership
- Employee Coaching
- Business Strategy
- Strategic Leadership
- Leadership and Management
- Agile Project Management
- Organizational Structure
要了解的详细信息

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1 项作业
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- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有10个模块
涵盖的内容
1个视频
1个视频•总计4分钟
- Introduction Video•4分钟
Episode 1: How Rubber Ducky Leveled Up A Retrospectives Podcast Special Welcome to Agile Systems Coaching! Join host Jules for Coaching for Change: Making Agility Work, a Retrospectives podcast special, as she investigates the agile transformation journey of Rubber Ducky Development, a quirky game studio. In this unique and engaging seven-episode podcast series, examine the fascinating world of agile systems coaching. You'll learn how to view your team and organization as a single, interconnected entity, and how to facilitate change at a systemic level to unlock the full potential of your agile teams. In our first episode, How Rubber Ducky Leveled Up: Defining the System, you'll discover the core principles of systems coaching and learn how to view the team and organization as one interconnected system. You'll also explore how to recognize the inherent strengths of the system and approach coaching with a focus on unlocking potential. Tune in to Retrospectives and discover how Rubber Ducky Development leveled up its game!
涵盖的内容
9篇阅读材料2个讨论话题5个插件
9篇阅读材料•总计80分钟
- Welcome to Defining the System•5分钟
- Introduction•5分钟
- The Systems Coaching Approach•5分钟
- Systems Thinking•5分钟
- The Teams and Organization as a Living System•15分钟
- Key Differences Between Individual and System Coaching•10分钟
- The System’s Inherent Strengths•15分钟
- The Power of a Systems Perspective•15分钟
- New Reading•5分钟
2个讨论话题•总计20分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
5个插件•总计21分钟
- Video: Defining the System•2分钟
- Video: Benefits for Agile Teams•2分钟
- Video: Coaching the Team and Organization as One•7分钟
- Video: Coaching the "Whole"•5分钟
- Video: The Power of a Systems Perspective•5分钟
Episode 2: Wading In A Retrospectives Podcast Special Welcome back to the Retrospectives podcast! In episode one, Ezra and I explored systems coaching, what it means to coach a team and organization as a single entity, how to recognize the system as fully competent and not in need of fixing, and the importance of maintaining a systems perspective. Ready for more? In episode two, Ezra is back and ready to share techniques around entering a system in a neutral way, assessing the system, and aligning on coaching agreements that establish trust and collaboration within the system.
涵盖的内容
7篇阅读材料3个讨论话题6个插件
7篇阅读材料•总计55分钟
- Welcome to Entering the System•5分钟
- New Reading•5分钟
- Uncovering True Needs•15分钟
- Show Notes•5分钟
- Techniques to Assess a System•5分钟
- Show Notes - Techniques to Assess a System•5分钟
- The Power of Coaching Agreements•15分钟
3个讨论话题•总计30分钟
- Discussion Prompt•10分钟
- New Discussion Prompt•10分钟
- Discussion Prompt•10分钟
6个插件•总计25分钟
- Video: Entering the System in a Neutral Way•5分钟
- Video: Entering the System in a Neutral Way - Continued•2分钟
- Video: What to Be Mindful of When Entering the System•5分钟
- Video: Specifics to Observe•5分钟
- Video: Document Review•3分钟
- Video: Essential Qualities When Assessing a System•5分钟
Episode 3: The Great Duck Reveal A Retrospectives Podcast Special Welcome back to Coaching for Change: Making Agility Work, a Retrospectives podcast special! Ezra, from Rubber Ducky Development, is back with us today for another insightful discussion. In this episode, we’ll focus on how Ezra was able to Reveal the System to Itself, using a variety of agile tools and techniques to bring success to Rubber Ducky’s teams, team of teams, and the organization as a whole.
涵盖的内容
9篇阅读材料3个讨论话题8个插件
9篇阅读材料•总计77分钟
- Welcome to Revealing the System to Itself•5分钟
- Podcast Guests for Revealing the System to Itself•5分钟
- System Spotlight•10分钟
- The Value of Diverse Perspectives•10分钟
- Benefits of System Voices•10分钟
- System Coaching Techniques•10分钟
- Visualization Tools for Discovery•7分钟
- Power Differentials•15分钟
- Key Points - System Power Dynamics•5分钟
3个讨论话题•总计30分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
8个插件•总计32分钟
- Video: System Spotlight•2分钟
- Video: System Spotlight - Continued•2分钟
- Video: System Voices•5分钟
- Video: System Voices - Continued•2分钟
- Video: System Coaching Techniques•3分钟
- Video: Power in Questions•3分钟
- Video: System Power Dynamics•2分钟
- Video: System Power Dynamics - Continued•13分钟
Episode 4: Stop, Duck, and Role A Retrospectives Podcast Special Welcome back to Retrospectives, the podcast where we explore the fascinating world of agile coaching! In Episode 4: Stop, Duck, and Role, we wade into how agile systems coaches help teams uncover the formal and informal roles that keep an organization moving forward. We’ll also dive into role fatigue—when essential roles get overworked—and share strategies for using these role revelations to keep feathers unruffled during periods of change! Our guests today are Monty and Rowan, two talented individuals from the Rubber Ducky Development team, who will share their personal experiences navigating the challenges and triumphs of working with roles in a dynamic agile environment. Get ready to unlock the secrets of effective role management and learn how to empower individuals and teams to truly “get their ducks in a row” on their agile journey!
涵盖的内容
6篇阅读材料3个讨论话题5个插件
6篇阅读材料•总计50分钟
- Welcome to Working with Roles•5分钟
- New Reading•5分钟
- Get Your Ducks in a Role•10分钟
- Tips for Identifying Roles•10分钟
- When Things Fly South: Role Fatigue•10分钟
- Anatomy of the Change Curve•10分钟
3个讨论话题•总计30分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
5个插件•总计60分钟
- Video: Get Your Ducks in a Role•5分钟
- Video: Weary Wings: Navigating Role Fatigue•5分钟
- Video: Weary Wings: Navigating Role Fatigue - Continued•2分钟
- Video: The Winds of Change•35分钟
- Video: Conclusion - The Winds of Change•13分钟
Episode 5: Ruffled Feathers A Retrospectives Podcast Special Welcome back to the Retrospectives podcast, where we explore hot topics related to agile coaching. In Episode 5: Ruffled Feathers, we’ll be talking about how to address conflict in the system, when different individuals, teams, and departments have different perspectives, needs, and priorities. Ezra is back with us, along with several people from Rubber Ducky, to share their stories about how they thrived by addressing both healthy and unhealthy conflict. Ezra will share how he coached the system to navigate the conflict, techniques for doing this, and strategies for addressing resistance.
涵盖的内容
7篇阅读材料4个讨论话题6个插件
7篇阅读材料•总计49分钟
- Welcome to Navigating Conflict•5分钟
- Podcast Guests in "Navigating Conflict"•5分钟
- Healthy and Unhealthy Conflict•10分钟
- The Coach’s Role in Helping the System Navigate Conflict•10分钟
- Conflict Resolution Models•7分钟
- Addressing Concerns and Building Support•7分钟
- Key Points: Strategies to Address Resistance in the System•5分钟
4个讨论话题•总计40分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
6个插件•总计28分钟
- Video: What is Conflict? •5分钟
- Video: The Coach’s Role in Helping the System Navigate Conflict•5分钟
- Video: The Coach as a Safe Space Creator•5分钟
- Video: Techniques for Navigating Conflict in a System•5分钟
- Video: Strategies to Address Resistance in the System•5分钟
- Video: Conclusion - Strategies to Address Resistance in the System•3分钟
Episode 6: Migration Mentality A Retrospectives Podcast Special Welcome back to the Retrospectives podcast! We’ve covered quite a bit already on this show about Rubber Ducky’s experience with Coaching for Change: Making Agility Work. Today, we have several members of Rubber Ducky’s leadership team to share how Ezra supported them in making that mental shift to Serving the System. Our panel members came to realize that they could take ownership over system processes and work together to drive change at Rubber Ducky. That’s quite an accomplishment, and as we know, it served them well.
涵盖的内容
8篇阅读材料4个讨论话题4个插件
8篇阅读材料•总计65分钟
- Welcome•5分钟
- New Reading•5分钟
- What it Means to Serve the System•10分钟
- Voice of the Customer Council•10分钟
- Systems Coaching for a Sustainable Pace•10分钟
- A Sustainable Pace for the System•10分钟
- Systems Coaching to Hear all Voices•10分钟
- Key Points - Systems Coaching to Hear all Voices•5分钟
4个讨论话题•总计40分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
4个插件•总计20分钟
- Video: Change of Mindset to Serve the System•5分钟
- Video: Systems Coaching for a •5分钟
- Video: Systems Coaching for a Sustainable Pace•5分钟
- Video: Systems Coaching to Hear all Voices•5分钟
Episode 7: What Makes Rubber Duck Float? A Retrospectives Podcast Special Welcome back to Coaching for Change: Making Agility Work a Retrospectives podcast special! Alex, CEO of Rubber Ducky Development, and Ezra, an agile coach, are back with us today to wrap up our series. In this episode, our focus is on you, our listeners. We’ll discuss how you can assess your own organization and consider your progress. So grab a pen and your coffee and join us!
涵盖的内容
9篇阅读材料2个讨论话题4个插件
9篇阅读材料•总计48分钟
- Welcome to Implementing Systems Coaching•5分钟
- Podcast Guests in Implementing Systems Coaching•5分钟
- Revealing the System to Itself - Where Do You Stand?•7分钟
- Revealing the System to Itself - Continued•5分钟
- Revealing the System to Itself: Digging Deeper•10分钟
- A Message From Our Sponsor, Scrum Alliance•2分钟
- How Do You Continue?•5分钟
- Continuing the Conversation•7分钟
- Conclusion•2分钟
2个讨论话题•总计20分钟
- Discussion Prompt•10分钟
- Discussion Prompt•10分钟
4个插件•总计17分钟
- Video: Revealing the System to Itself - Where Do You Stand?•5分钟
- Video: Revealing the System to Itself - Continued•5分钟
- Video: How Do You Continue? •5分钟
- Video: Continuing the Conversation•2分钟
涵盖的内容
1个作业
1个作业•总计30分钟
- Coaching for Change: Making Agility Work Assessment•30分钟
涵盖的内容
1个视频
1个视频•总计4分钟
- Outro Video•4分钟
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