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学生对 CVS Health 提供的 Introduction to Customer Service 的评价和反馈

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319 个评分

课程概述

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, hands-on activities and community observations and projects are a part of this course, allowing you to get a real-world idea of key areas of customer service happening in your community. By the end of the course, you will be able to: - Create positive interactions with customers - De-escalate conflict with customers - Process retail transactions in real-world situations - Describe the different roles in retail customer service No prior experience in customer service is necessary to be successful in this course....

热门审阅

A

Sep 4, 2025

It was a little boring, the material, I was more focused on reading, but it is very useful

CP

Aug 11, 2025

Found this course to be well thought out and easy to understand.

筛选依据：

51 - Introduction to Customer Service 的 75 个评论（共 93 个）

创建者 Aphitsada S

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Jun 18, 2025

recommended

创建者 Amanda N L

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Mar 7, 2024

Informative

创建者 Emerson J

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Aug 21, 2023

Excellent!!

创建者 Catia T

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Nov 13, 2025

Importante

创建者 Khối V h

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Jun 21, 2025

Very good!

创建者 ABEL I L A

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Feb 24, 2025

Excelente!

创建者 CRISTIAN R A G

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Apr 23, 2025

Muy bueno

创建者 SALVADOR R G

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Mar 3, 2025

Muy bueno

创建者 GUGUS A

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Dec 9, 2024

excellent

创建者 Gabriel S F C

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Jun 22, 2024

excellent

创建者 Ian N

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Nov 19, 2024

nice one

创建者 Andreina T

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Aug 15, 2023

Perfect!

创建者 Cynthia C

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Oct 31, 2025

cynthia

创建者 Chukwuebuka J O

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Oct 13, 2023

Awesome

创建者 Haidir K R

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Aug 11, 2024

great

创建者 GIULIANA V P

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Sep 24, 2025

bien

创建者 Caesar K B P

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Mar 22, 2025

good

创建者 Paulus S

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Aug 20, 2024

good

创建者 MARCOS F B R

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Nov 6, 2025

...

创建者 Brian A

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Feb 20, 2024

Some of the questions were word ackwardly which made answerering some what difficult because there could be two right answers but you could only pick one.

创建者 Angy B (

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Sep 5, 2025

It was a little boring, the material, I was more focused on reading, but it is very useful

创建者 Ryan K D

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Jul 30, 2024

Good customer service basics but does get repetitive, recommend 2x speed

创建者 Gregory J

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Jul 30, 2024

Great course with a lot of introduction information.

创建者 Sharnae R

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Jul 11, 2025

The instructors tone could be more enthusiastic.