"Fundamental sales concepts—An overview" is designed to equip an entry-level sales aspirant with the basic knowledge required to begin a career in sales. When you enrol into this course you will be able to:


您将学到什么
Sales cycle concepts
Building customer relationships and sales management concepts
Tailoring sales approaches based on sales channels
Applying sales techniques
您将获得的技能
要了解的详细信息

添加到您的领英档案
22 项作业
了解顶级公司的员工如何掌握热门技能

积累 Business Essentials 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Zoho Corporation 获得可共享的职业证书

该课程共有6个模块
This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. The learners will familiarise themselves with the Zoho CRM application and meet their instructors. By the end of this module, the learners will have clarity over why they need to do this program and how it will help them advance their sales game.
涵盖的内容
6个视频4篇阅读材料1个讨论话题
In this module, the learner will understand what a sales cycle is, its relevance to businesses, and also learn how a CRM is designed to implement the sales cycle.
涵盖的内容
7个视频5篇阅读材料3个作业
In this module, the learner will understand what sales channels are, and how they could differ based on the products or services a business deals with.
涵盖的内容
15个视频4个作业
The module on sales methods and techniques highlights the popular methods and models in order practice the art of sales. Depending on the needs of the customer and the problems solved by the product/service, a sales person needs to employ different techniques or a combination of techniques.
涵盖的内容
11个视频7篇阅读材料6个作业
In this module, the learner will understand sales from the perspective of a management. This includes sales planning, strategy development, analytics, forecasting among other key concepts. An understanding of sales management will enable an entry-level sales aspirant to understand expectations from their role from the perspective of decision makers.
涵盖的内容
22个视频1篇阅读材料5个作业
In this module, the learner will be introduced to the exciting and essential concept of customer relationship management. A firm understanding of this fundamental concept goes a long way in helping them build and retain everlasting business relationships.
涵盖的内容
6个视频5篇阅读材料4个作业
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
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常见问题
The Zoho Sales Representative Professional Certificate Program is designed to equip aspiring and current sales professionals with the essential skills and knowledge to excel in a challenging marketplace.
A sales representative is the primary point of contact for a customer in an organization and they are primarily responsible for qualifying new business, retaining existing business and managing key accounts.
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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