This course is designed to equip you with the essential skills and knowledge to excel in entry-level sales roles. No previous experience is necessary. The course will help you effectively communicate your background, education, skills, and experience, while enhancing your understanding of key career readiness competencies and professional communication principles. The course covers the eight NACE Career Readiness Competencies, helping you identify behaviors that demonstrate each competency and reflect on your experiences.


Dell Technologies Introduction to IT Sales
包含在 中
您将获得的技能
要了解的详细信息
了解顶级公司的员工如何掌握热门技能

积累 Cloud Computing 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Dell 获得可共享的职业证书

该课程共有4个模块
This week you will get an overview of what a career in Sales could look like for you. You’ll learn about what it takes to be an inside sales representative and various paths your career could take once you get started. We’ll also discuss some of the key characteristics and qualities needed to be successful in sales.
涵盖的内容
20个视频4篇阅读材料4个作业
This week is all about the foundational professional skills you’ll need to work in tech support. Things like time management, active listening and communication will be essential to your success as a tech support professional. This week we’ll cover strategies for making the most of your time, and tips for crafting professional business communications.
涵盖的内容
6个视频2篇阅读材料4个作业1个讨论话题
This module introduces learners to the concept of Emotional Intelligence (EQ), its key components, and strategies for improvement. Participants will understand how enhancing their EQ can make them more effective sellers by fostering better client relationships. Additionally, learners will explore their own personality types and articulate best practices for collaborating with others based on these insights. This module is designed to enhance interpersonal skills and adaptability in professional settings.
涵盖的内容
4个视频1篇阅读材料1个作业1个插件
This module empowers learners to articulate the value of their personal brand. Participants will develop their own personal brand, highlighting their unique strengths and qualities. Additionally, learners will create and deliver a compelling personal sales candidate pitch, effectively showcasing their brand to potential employers or clients. This module is designed to enhance personal branding and presentation skills in a professional context.
涵盖的内容
6个视频2篇阅读材料2个作业1次同伴评审
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师

提供方
从 Cloud Computing 浏览更多内容
- 状态:免费试用
- 状态:免费试用
- 状态:免费试用
Salesforce
- 状态:免费试用
人们为什么选择 Coursera 来帮助自己实现职业发展




常见问题
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
更多问题
提供助学金,
¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。