Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Invoicing, Animations, LinkedIn, Promotional Strategies, Marketing, Price Negotiation, Sales Presentation, Social Media Content, Professional Networking, Business Development
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Strategic Sourcing, Procurement, Supplier Performance Management, Keyword Research, Lead Generation, Artificial Intelligence
Débutant · Cours · 1 à 4 semaines

IE Business School
Compétences que vous acquerrez: Market Dynamics, Competitive Analysis, Market Trend, Market Share, Trend Analysis, Case Studies, Market Analysis, Business Economics, Strategic Marketing, Business Strategies, Business Strategy, Strategic Thinking, Corporate Strategy, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Proposal Writing, Target Audience, Presentations, Storytelling, Sales Presentations, Business Writing, Promotional Strategies, Marketing, Concision
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermédiaire · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Customer experience improvement, Salesforce, Operational Efficiency, Technology Solutions, Operational Excellence, Business Solutions, Systems Integration, Amazon Web Services, Data Integration, Business Technologies, Customer Service, Cloud Solutions, Business Valuation
Débutant · Cours · 1 à 4 semaines

Universidades Anáhuac
Compétences que vous acquerrez: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Model Deployment, Unit Testing, MLOps (Machine Learning Operations), Kubernetes, Docker (Software), Containerization, Test Driven Development (TDD), Application Deployment, Software Testing, CI/CD, Scalability, Dashboard, Benchmarking, Scikit Learn (Machine Learning Library), Tensorflow, PyTorch (Machine Learning Library), Performance Tuning, Python Programming, Software Engineering, Git (Version Control System)
Intermédiaire · Spécialisation · 1 à 3 mois

Logical Operations
Compétences que vous acquerrez: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Generative AI, Business Communication, AI Enablement, Responsible AI, Data Ethics, LLM Application, Large Language Modeling, Artificial Intelligence, Customer Service, Marketing
Mixte · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Business Modeling, Market Analysis, Regulatory Compliance, Innovation, Healthcare Industry Knowledge, Entrepreneurship, Business Strategies, New Business Development, Product Development, Business Planning, Team Leadership, Stakeholder Analysis, Sales Presentations, Business Valuation, Fundraising
Préparer un diplôme
Débutant · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Driving engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory
Débutant · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
Débutant · Cours · 1 à 4 semaines