Upselling

追加销售是一种销售技巧,卖方诱导客户购买更昂贵的商品、升级产品或其他附加产品,以实现更有利可图的销售。Coursera 的 "追加销售 "技能目录将向您传授向潜在客户有效推荐更高价值选择的艺术和科学。您将学习销售心理学、客户行为分析、沟通策略和战略规划。这些知识将使您能够增加销售收入,提高客户满意度和忠诚度,并有效地根据客户的不同需求进行销售。无论您是专业销售人员、营销经理还是企业家,掌握这项技能都将使您在当今竞争激烈的商业环境中获得显著优势。
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“upselling” 的结果

  • 状态:预览

    您将获得的技能: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

  • 状态:免费试用

    Liberty Mutual Insurance

    您将获得的技能: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Lead Generation, Sales, Relationship Management, Upselling, Needs Assessment, New Business Development

  • 状态:预览

    您将获得的技能: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening

  • 状态:预览

    Dubai College of Tourism

    您将获得的技能: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

  • 状态:免费试用

    您将获得的技能: Account Management, Sales Process, Process Mapping, Customer Relationship Management (CRM) Software, Sales Management, Customer Relationship Management, Prospecting and Qualification, Customer Retention, Sales, Sales Strategy, New Business Development, Organizational Structure, Upselling, Prioritization

  • 状态:免费试用

    您将获得的技能: 建立客户关系, 冲突管理, 降级技巧, 客户服务, 时间管理, 呼叫中心经验, 收银机操作, 问候客户, 追加销售, 沟通, 团队合作, 数据输入, 同理心, 事务处理, 交叉销售, 解决客户投诉, 面试技巧, 成长意识, 积极倾听, 零售店运营

是什么让您今天来到 Coursera?

  • 状态:免费试用

    CVS Health

    您将获得的技能: 冲突管理, 客户服务, 产品演示, 客户参与, 时间管理, 追加销售, 语言交流技能, 问候客户, 沟通, 专业精神, 积极倾听, 同理心, 事务处理, 非语言交流, 公司名称, 交叉销售, 社交媒体, 零售店运营

  • 状态:免费试用

    您将获得的技能: 建立客户关系, 冲突管理, 呼叫中心经验, 时间管理, 客户服务, 降级技巧, 问候客户, 收银机操作, 追加销售, 团队合作, 沟通, 解决问题, 解决客户投诉, 事务处理, 同理心, 客户咨询, 交叉销售, 零售销售, 积极倾听, 零售店运营

  • 状态:新
    状态:预览

    您将获得的技能: Responsible AI, Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Cross Selling, Marketing Strategies, Sales Pipelines, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Customer Retention, Customer Relationship Management, Emerging Technologies

  • 状态:预览

    Universidad de Palermo

    您将获得的技能: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making

是什么让您今天来到 Coursera?

主要合作伙伴

  • CVS Health
  • Dubai College of Tourism
  • Liberty Mutual Insurance
  • Simplilearn
  • Starweaver
  • UBITS
  • Universidad de Palermo
  • Zoho Corporation