
您将获得的技能: Jira (Software), Issue Tracking, Problem Management, Dependency Analysis, Technical Documentation, Technical Support, Technical Communication, Quality Assurance, Workflow Management
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月
您将获得的技能: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Data Flow Diagrams (DFDs), Document Management, Style Guides, Image Quality, File Management, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Version Control, Typography
中级 · 课程 · 1-4 周

您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Network Performance Management, Virtualization and Virtual Machines, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
中级 · 专项课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 生成式人工智能, 服务台支持, 网络安全, 云计算, 客户服务, 云计算架构, 专业网络, 云基础设施, 云平台, 云服务, 硬件故障排除, 人工智能, 技术支持, 桌面支持, 数据存储, IT 服务管理, 信息技术, 云安全, 外围设备, 云部署
初级 · 专业证书 · 3-6 个月

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月

University of Minnesota
您将获得的技能: 需求分析, 网络安全, 企业资源规划, 云计算, 业务系统, 商业技术, 管理, 云服务, 批判性思维, 业务要求, 系统分析, 系统实施, 变革管理, 业务系统分析, 信息技术, 项目管理, 商业分析, 技术战略, 组织变革, 流程图
初级 · 专项课程 · 3-6 个月

Amazon Web Services
您将获得的技能: AWS 身份和访问管理 (IAM), 云计算, 数据库, 可扩展性, 无服务器计算, 集装箱化, 云计算架构, 亚马逊云观察, 云基础设施, 云存储, 亚马逊 S3, 通用网络, 亚马逊 DynamoDB, 云安全, 亚马逊网络服务, 虚拟网络化, 亚马逊弹性计算云 Computing
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Dynamic Host Configuration Protocol (DHCP), TCP/IP, Wireless Networks, Network Administration, Local Area Networks, Network Infrastructure, General Networking, Network Protocols, Network Architecture, System Configuration, Computer Networking
混合 · 课程 · 1-4 周