
Amazon Web Services
您将获得的技能: Amazon S3, Cloud Storage, Amazon Web Services, Data Storage Technologies, Data Storage, Disaster Recovery, Data Maintenance
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
初级 · 专业证书 · 3-6 个月

您将获得的技能: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Network Administration, Virtual Machines, TCP/IP, Virtualization, Virtual Local Area Network (VLAN), Network Security, Operating System Administration, Cloud Computing, Computer Networking, Hardware Troubleshooting, Virtual Private Networks (VPN), Mobile Security, Mac OS, Microsoft Windows
初级 · 专项课程 · 3-6 个月

您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

University of Minnesota
您将获得的技能: 项目管理, 流程图, 云计算, 需求分析, 信息技术, 系统分析, 业务系统, 组织变革, 变革管理, 商业技术, 云服务, 网络安全, 业务系统分析, 业务要求, 技术战略, 管理, 商业分析, 系统实施, 企业资源规划, 批判性思维
初级 · 专项课程 · 3-6 个月

IBM
您将获得的技能: 生成式人工智能, 云基础设施, 服务台支持, 云计算, 外围设备, 人工智能, 硬件故障排除, 云计算架构, 云安全, 信息技术, 云服务, 网络安全, 云平台, IT 服务管理, 云部署, 专业网络, 客户服务, 桌面支持, 数据存储, 技术支持
初级 · 专业证书 · 3-6 个月

Johns Hopkins University
您将获得的技能: 个人身份信息, 客户支持, 服务台支持, 健康信息管理, 临床信息学, 病人沟通, 患者安全, 电子病历, 遵守《健康保险便携性和责任法案》(HIPAA), 系统支持, 远程保健, 医疗隐私, 医疗设备, Encryption, 技术支持, 医疗保健, 最终用户培训和支持, 健康技术, 桌面支持, 安全意识
初级 · 专项课程 · 3-6 个月

您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Network Performance Management, Virtualization and Virtual Machines, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
中级 · 专项课程 · 1-4 周

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月

Minnesota State University, Mankato
您将获得的技能: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies
初级 · 专项课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月