
Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
★ 4.7 (15) · 初级 · 专项课程 · 1-3 个月

您将获得的技能: Security Architecture Review, Root Cause Analysis, Data Quality, Data Management, Azure Synapse Analytics, Data Validation, Data Integrity, Data Pipelines, Performance Tuning, Data Security, SQL, Database Development, System Monitoring, Extract, Transform, Load, Data Maintenance, Time Series Analysis and Forecasting, Data Governance, Query Languages, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Automation
高级设置 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
初级 · 专项课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

您将获得的技能: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
中级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework, Organizational Structure
★ 4.7 (426) · 初级 · 专项课程 · 3-6 个月

您将获得的技能: Procurement, Strategic Sourcing, Contract Negotiation, Negotiation, Price Negotiation, Supplier Management, Vendor Relationship Management, Purchasing, Supplier Relationship Management, Supplier Performance Management, Proposal Development, Cost Estimation, Estimation, Cost Reduction, Cost Benefit Analysis, Microsoft Excel, Data-Driven Decision-Making, Risk Management, Service Level
高级设置 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.7 (372) · 初级 · 专业证书 · 3-6 个月

您将获得的技能: Decision Intelligence, Responsible AI, Apache Kafka, Data Ethics, Operations Research, Data Pipelines, Model Deployment, Apache Spark, Real Time Data, Revenue Management, Market Dynamics, Supply Chain Planning, Supply Chain, Logistics, Compliance Management, Information Privacy, People Analytics, Regulatory Compliance, General Data Protection Regulation (GDPR), Python Programming
中级 · 课程 · 3-6 个月

CVS Health
您将获得的技能: 交流, 客户支持, 同理心, 解决客户投诉, 向上销售, 面试技巧, 交叉销售, 建立客户关系, 销售技巧, 团队合作, 积极倾听, 呼叫中心经验, 合作, 客户服务, 成长意识, 时间管理, 零售销售, 问候客户, 数据录入, 降级技巧
★ 4.6 (545) · 初级 · 专业证书 · 3-6 个月

您将获得的技能: Grafana, Prometheus (Software), Site Reliability Engineering, System Monitoring, Event Monitoring, Devops Tools, Software Visualization, Reliability, Kubernetes, Continuous Monitoring, Distributed Computing, Dashboard Creation, Anomaly Detection, Performance Metric, Service Level, Systems Analysis, Performance Analysis, Issue Tracking, Incident Response, Time Series Analysis and Forecasting
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: 云存储, 服务管理, 案例研究, 服务水平协议, 绩效衡量, 客户服务, 关键绩效指标 (KPI), 业务关系管理, 供应商合同, 期望管理, 服务水平, 性能指标
★ 3.9 (14) · 中级 · 课程 · 1-4 周