酒店管理课程
酒店管理课程可以帮助您学习卓越客户服务、活动策划、收益管理以及餐饮运营。您可以掌握解决冲突、团队领导以及与不同客户有效沟通的技能。许多课程都会介绍物业管理系统、预订软件和预算应用程序等工具，说明这些技能如何提升客户体验和简化 Operator 的操作。
热门酒店管理课程与认证
状态：免费试用您将获得的技能: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
状态：免费试用ESSEC Business School
您将获得的技能: 业务建模, 财务分析, 战略营销, 利益攸关方沟通, 财务预测, 预测, 数据驱动的决策制定, 竞争分析, 目标市场, 收入管理, 酒店管理, 数字化营销, 接待服务, 预算, 资产管理, 创造需求, 战略规划, 营销, 营销渠道, 酒店 Operator
状态：预览Dubai College of Tourism
您将获得的技能: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
状态：免费试用Starweaver
您将获得的技能: Hospitality Management, Hospitality, Hospitality and Food Services, Brand Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Brand Loyalty, Business Ethics, Digital Transformation, Sustainable Business, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Innovation, Consumer Behaviour
状态：预览Università Bocconi
您将获得的技能: 市场动态, 竞争分析, 企业战略, 餐厅管理, 消费者行为, 价值主张, 营销, 品牌管理, 增长战略, 餐饮, 酒店管理, 产品质量（QA/QC）, 全球营销
状态：预览University of North Texas
您将获得的技能: 人力资源, 改善客户体验, 人才招聘, 招聘, 绩效考核, 法律风险, 工作分析, 人力资源管理与规划, 人力资源战略, 酒店管理, 员工绩效管理, 团队激励, 培训计划, 领导与管理, 接待服务, 员工入职, 面试技巧, 员工培训
是什么让您今天来到 Coursera？
状态：预览Universidad de Palermo
您将获得的技能: Hospitality, Climate Change Adaptation, Market Dynamics, Digital Transformation, Hotels and Accommodations, Sustainable Development, Travel Arrangements, Food Services, Economic Development, Environment and Resource Management, Socioeconomics, Cultural Diversity, Culture, Consumer Behaviour, Supply And Demand
状态：预览您将获得的技能: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Marketing Budgets, Hospitality Management, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Coordination
状态：新状态：免费试用Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
状态：免费试用Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Financial Statements, Hospitality, Financial Analysis, Performance Measurement, Financial Management, Business Metrics, Budgeting, Financial Acumen, Income Statement, Benchmarking, Balance Sheet, Time Management, Leadership Development, Adaptability, Creative Problem-Solving
状态：免费试用您将获得的技能: Team Management, Team Leadership, Leadership and Management, Business Leadership, Leadership, Leadership Development, Adaptability, People Management, Performance Management, Cognitive flexibility, Employee Engagement, Change Management, Self-Awareness, Emotional Intelligence, Coaching
状态：免费试用University of Minnesota
您将获得的技能: 性能审查, 人力资源, 人才招聘, 招聘, 薪酬管理, 补偿分析, 人员管理, 绩效考核, 全周期招聘, 人力资本, 人力资源管理与规划, 建设性反馈, 绩效管理, 招聘策略, 人力资源战略, 员工队伍规划, 员工绩效管理, 薪酬战略, 员工入职, 薪酬与福利
总之，以下是 10 最受欢迎的 hospitality management 课程
- Introduction to Hospitality Management in the 21st Century : Starweaver
- 酒店管理：分销、收入和需求管理: ESSEC Business School
- Hotel Front Office Operations: Dubai College of Tourism
- Hospitality Luxury Brand Management: Starweaver
- 餐饮管理: Università Bocconi
- 酒店业管理基础: University of North Texas
- Introduction to Tourism and Hospitality: Universidad de Palermo
- Introduction to Events Management : Coursera
- Essentials of Hospitality Management: Starweaver
- Mastering Hotel Financials: Starweaver
