个结果，搜索词为 "customer success management"
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：免费试用您将获得的技能: Customer Success Management, Generative AI Agents, AI Product Strategy, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Business Ethics, Information Privacy, Systems Integration
状态：免费试用Salesforce
您将获得的技能: 仪表板, 数据驱动的决策制定, 销售流程, 销售策略, 客户服务, 客户支持, Salesforce, 客户关系管理 (CRM) 软件, 销售业务, 数据可视化, 业务报告, 客户成功管理, 销售管理
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
状态：新状态：免费试用Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
状态：免费试用Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
是什么让您今天来到 Coursera？
状态：预览Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
状态：免费试用University of Pennsylvania
您将获得的技能: 客户洞察, 数据驱动的决策制定, 商业分析, 数据收集, 回归分析, 工艺优化, 分析, 消费者行为, 描述性分析, 预测分析, 营销分析, 市场调查, 客户分析
状态：免费试用您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
状态：预览Knowledge Accelerators
您将获得的技能: 沟通, 流程管理, 人际沟通, 改善客户体验, 客户支持, 客户服务, 服务台支持, 批判性思维和解决问题, 技术支持与服务, 解决问题, 用户关系管理, 问候客户, 客户参与, 同理心, 解决客户投诉
状态：新状态：免费试用您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
总之，以下是 10 最受欢迎的 customer success management 课程
- Customer Relationship Management: Starweaver
- GenerativeAI for Customer Success: Coursera
- Salesforce 中的报告、仪表板和客户成功案例: Salesforce
- Google Digital Customer Engagement: Google
- AI-Powered Customer Success: Coursera
- Improving Customer Retention: Coursera
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Introduction to CRM with HubSpot: Coursera
- 客户分析: University of Pennsylvania
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
