筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“customer advocacy” 的结果
状态：新状态：免费试用AI Business School
您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
状态：新状态：免费试用Coursera Instructor Network
您将获得的技能: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Engagement, Responsible AI, Customer experience strategy (CX), Customer Success Management, Customer Service, Generative AI, Customer Support, AI Personalization, ChatGPT, Customer Analysis, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
状态：免费试用CVS Health
您将获得的技能: 建立客户关系, 冲突管理, 降级技巧, 客户服务, 时间管理, 呼叫中心经验, 收银机操作, 问候客户, 追加销售, 沟通, 团队合作, 数据输入, 同理心, 事务处理, 交叉销售, 解决客户投诉, 面试技巧, 成长意识, 积极倾听, 零售店运营
状态：免费试用您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing
是什么让您今天来到 Coursera？
状态：免费试用Simplilearn
您将获得的技能: Social Media Marketing, Social Media Campaigns, Marketing Strategies, Content Performance Analysis, Social Media Strategy, Marketing, Instagram, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, UI/UX Strategy, Digital Advertising, Marketing Strategy and Techniques, Facebook, E-Commerce, Google Ads, Pinterest, Brand Management
状态：免费试用CVS Health
您将获得的技能: 客户服务, 冲突管理, 降级技巧, 时间管理, 收银机操作, 解决客户投诉, 同理心, 解决问题, 非语言交流, 事务处理, 沟通, 积极倾听, 零售店运营, 根源分析
状态：免费试用CVS Health
您将获得的技能: 建立客户关系, 冲突管理, 呼叫中心经验, 时间管理, 客户服务, 降级技巧, 问候客户, 收银机操作, 追加销售, 团队合作, 沟通, 解决问题, 解决客户投诉, 事务处理, 同理心, 客户咨询, 交叉销售, 零售销售, 积极倾听, 零售店运营
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：免费试用Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
状态：免费试用Coursera Instructor Network
您将获得的技能: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
总之，以下是 10 最受欢迎的 customer advocacy 课程
- AI for Customer care: AI Business School
- Google Digital Customer Engagement: Google
- Improving Customer Retention: Coursera Instructor Network
- AI-Powered Customer Success: Coursera Instructor Network
- CVS Health 呼叫中心客户服务: CVS Health
- Generative AI for Customer Support: IBM
- Social Media Marketing and Brand Advocacy: Simplilearn
- 客户服务简介: CVS Health
- CVS Health 零售客户服务: CVS Health
- Customer Relationship Management: Starweaver
