
您将获得的技能: Marketing Analytics, Dashboard, HubSpot CRM, Management Reporting, Marketing, Performance Reporting, Business Strategy, Leadership and Management
初级 · 指导项目 · 不超过 2 小时

Zoho Corporation
您将获得的技能: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking
初级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Analytics, Customer experience strategy (CX), Customer Retention, Data Manipulation, Applied Machine Learning, Machine Learning Algorithms
初级 · 专项课程 · 1-3 个月

您将获得的技能: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics
中级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Patterns, Salesforce, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Content Marketing, Content Strategy, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Customer experience strategy (CX), Marketing Strategies, Content Creation, Marketing, Customer Analysis, Content Management, Driving engagement, Consumer Behaviour, Media Buying, Web Analytics and SEO
中级 · 课程 · 1-4 周

您将获得的技能: Email Automation, Marketing Automation, Email Marketing, Regulatory Compliance, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Engagement, Target Audience, Customer Data Management, Compliance Management, Compliance Auditing, Copywriting, Performance Analysis, Return On Investment, General Data Protection Regulation (GDPR), Brand Management, Campaign Management, Editing, Customer Analysis, Data Cleansing
中级 · 专项课程 · 3-6 个月

您将获得的技能: Business Development, Sales Presentation, Closing (Sales), Active Listening, Rapport Building, B2B Sales, Sales Strategy, Sales Presentations, Sales Process, Graphic and Visual Design, Communication, Selling Techniques, Consultative Selling, Negotiation, Verbal Communication Skills, Strategic Partnership, Presentations, New Business Development, Sales, Sales Pipelines
中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Google Analytics, Web Analytics, Web Analytics and SEO, Marketing Analytics, Marketing Channel, Case Studies, Data Presentation, Data-Driven Decision-Making, Business Metrics, Stakeholder Communications, Report Writing, Performance Metric
中级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 交流, 改善客户体验, 解决客户投诉, 流程管理, 客户支持, 人际沟通, 客户参与, 技术支持与服务, 服务台支持, 解决问题, 问候客户, 客户关系管理, 批判性思维和解决问题, 客户服务, 同理心
初级 · 课程 · 1-3 个月

您将获得的技能: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
初级 · 课程 · 1-3 个月