您将获得的技能: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

您将获得的技能: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL

您将获得的技能: 描述性统计, 统计分析, 数据预处理, 概率与统计, 商业分析, 数据可视化软件, 数据分析, 功能工程, 散点图, 探索性数据分析, 数据可视化, 数据清理, 柱状图

您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising

您将获得的技能: 根源分析, 时间管理, 事务处理, 沟通, 冲突管理, 解决客户投诉, 解决问题, 客户服务, 收银机操作, 非语言交流, 同理心, 零售店运营, 降级技巧, 积极倾听

您将获得的技能: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Operations, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Performance Reporting, Marketing Channel, Generative AI, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention

您将获得的技能: 客户咨询, 时间管理, 呼叫中心经验, 沟通, 数据输入, 情绪商数, 解决问题, 解决客户投诉, 语言交流技能, 问候客户, 性能指标, 客户服务, 个人发展, 客户数据管理, 降级技巧, 呼入电话, 团队合作, 成长意识

您将获得的技能: 客户支持, 服务台支持, 用户关系管理, 流程管理, 解决客户投诉, 技术支持与服务, 沟通, 人际沟通, 改善客户体验, 解决问题, 客户服务, 客户参与, 批判性思维和解决问题, 问候客户, 同理心

您将获得的技能: 客户洞察, 整合营销传播, 客户体验战略（CX）, 品牌战略, 管理团队, 改善客户体验, 用户体验, 跨职能合作, 打造品牌, 消费者行为, 员工参与, 商业道德, 行为经济学, 品牌管理

您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling