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浏览 IT Support 课程目录
- 状态:免费试用
您将获得的技能: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Amazon Web Services
您将获得的技能: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Network Support, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 问题跟踪, 变更控制, 技术文档, 电子病历, 技术支持, 医疗设备, 患者安全, 远程保健, 健康技术, 服务台支持, 通用网络, 灾难恢复
Amazon Web Services
您将获得的技能: 客户支持, 创新, 云计算解决方案, 问题管理, 建立客户关系, 云安全, 语言交流技能, 用户关系管理, 根源分析, 自动化, 事件管理, 亚马逊网络服务, 生成式人工智能, 云服务, 沟通, 协作, 技术支持
- 状态:免费试用
您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Interpersonal Communications, Open Mindset, Teamwork, Relationship Building, Problem Solving, Communication
- 状态:预览
Johns Hopkins University
您将获得的技能: Computer Systems, Informatics, Data Processing, Data Sharing, Computing Platforms, Health Informatics, Bioinformatics, Data Storage, Computer Architecture, Computer Literacy, Computer Hardware, Big Data, Capacity Management, Data Centers, Cloud Computing
- 状态:免费试用
您将获得的技能: Service Level Agreement, Data Governance, Incident Management, Problem Management, Database Management Systems, Asset Management, Disaster Recovery, Business Continuity Planning, Business Continuity, Information Technology Operations, IT Service Management, Information Systems, IT Infrastructure, Data Security, Auditing, Patch Management
- 状态:免费试用
您将获得的技能: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
- 状态:免费试用
您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
- 状态:免费试用
您将获得的技能: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
Amazon Web Services
您将获得的技能: 网络故障排除, 客户支持, AWS 身份和访问管理 (IAM), 云计算, 亚马逊 S3, 云计算解决方案, 安全控制, 亚马逊云观察, 亚马逊弹性计算云 Computing, 技术支持, 情景测试, 云计算管理, 云基础设施, 系统支持, 基础设施架构, 无服务器计算, 亚马逊网络服务, 云存储, Virtual Private Networks(VPN), 技术咨询
- 状态:免费试用
Illinois Tech
您将获得的技能: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
总之,以下是 10 最受欢迎的 it support 课程
- Dell Technologies Networking & Security Technical Support: Dell
- Cloud Support Essentials: A Technical Approach: Amazon Web Services
- 医疗保健 IT 人员的操作和患者安全: Johns Hopkins University
- 云支持助理的技能和最佳实践: Amazon Web Services
- Dell Technologies Technical Support Career Introduction: Dell
- Computing for Cancer Informatics: Johns Hopkins University
- Information Systems Operations and Business Resiliency: Packt
- Dell Technologies Technical Support for Software: Dell
- Dell Technologies Customer Service for Technical Support: Dell
- Foundations of IT Fundamentals: Packt