IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Operating System Administration, Linux Servers, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, User Interface (UI), User Accounts, File Systems
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Command-Line Interface, Unix Commands, Operating System Administration, File Management, Red Hat Enterprise Linux, Software Installation, System Configuration
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 生成式人工智能, 客户支持, 用户关系管理, 亚马逊网络服务, 云安全, 事件管理, 问题管理, 语言交流技能, 沟通, 协作, 创新, 根源分析, 建立客户关系, 自动化, 云服务, 技术支持, 云计算解决方案
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 数据安全, 应用安全, Encryption, 数据管理, 网络安全, Microsoft Windows, 防火墙, 计算机硬件, 数据存储, 身份和访问管理, 信息技术业务, 软件安装, 基于角色的访问控制(RBAC), 灾难恢复, 信息系统安全, 系统配置, 硬件架构
初级 · 课程 · 1-4 周

您将获得的技能: Lightweight Directory Access Protocols, Git (Version Control System), Authentications, Collaborative Software, Linux Servers, Linux Administration, Version Control, Authorization (Computing), Open Source Technology
中级 · 课程 · 1-4 周

您将获得的技能: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting Languages, Scripting, Data Structures, Debugging
初级 · 课程 · 1-3 个月

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management
攻读学位
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Microsoft Windows, Windows PowerShell, Operating System Administration, Command-Line Interface, Operating Systems, Control Panels, System Configuration, OS Process Management, Network Administration, User Accounts, Graphical Tools
攻读学位
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
中级 · 课程 · 1-4 周