
您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 营销活动经理, 潜在客户开发, 客户关系管理 (CRM) 软件, 数据输入, 销售流程, 销售业务, 销售管道, 数据导入/导出, Salesforce, 销售管理, 销售开发
初级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling
中级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 整合营销传播, 消费者行为, 营销策略, 客户数据管理, 客户体验战略(CX), 社交媒体营销, 数据分析, 数字化营销, 大数据, 预测分析, 用户关系管理, 客户洞察, 营销分析, 营销效果
初级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 客户服务, Prompt Engineering, 生成式人工智能, 客户支持, 客户参与, 改善客户体验, AI 个性化服务, 提高绩效, 个性化服务, 性能分析, 自助服务技术, ChatGPT
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
初级 · 指导项目 · 不超过 2 小时

IESE Business School
您将获得的技能: 消费者行为, 营销策略, 品牌战略, 价值主张, 营销, 营销渠道, 产品战略, 目标受众, 客户洞察, 战略营销, 品牌管理, 市场分析, 营销分析, 数字化营销, 营销策划, 营销传播
混合 · 课程 · 1-4 周

您将获得的技能: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Web Analytics, Brand Loyalty, Marketing Strategies, Campaign Management
初级 · 课程 · 1-4 周