您将获得的技能: Diagram Design, Technical Documentation, Technical Drawing, Software Design Documents, Unified Modeling Language, Technical Communication, Document Management, Style Guides, Process Modeling, Image Quality, File Management, Data Import/Export, Software Versioning, Graphic and Visual Design, Web Content Accessibility Guidelines, Verification And Validation, Version Control
中级 · 课程 · 1-4 周

您将获得的技能: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 4.1 (7) · 初级 · 课程 · 1-4 周

您将获得的技能: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Technical Support and Services, Remote Access Systems, Debugging, Computing Platforms, Issue Tracking, Performance Tuning, Software Installation, Patch Management, Microsoft Office
★ 5 (10) · 初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Linux, Authorization (Computing), System Configuration, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Network Protocols, File Systems, Service Management, OS Process Management
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
中级 · 课程 · 1-4 周

您将获得的技能: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Technology Solutions, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, Knowledge of Apple Software, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, Package and Software Management, iOS Development, System Monitoring, OS Process Management, Performance Tuning, Browser Compatibility
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 云计算, 数据库管理, 虚拟网络, 客户支持, Amazon Web Services, 云基础设施, 情景测试, 网络故障排除, 云计算管理, 基于云的集成, 云解决方案, 技术支持, 云存储, AWS 身份和访问管理 (IAM), 系统支持, 安全控制, 技术咨询, 亚马逊 S3, 亚马逊弹性计算云
★ 4.8 (69) · 初级 · 课程 · 1-4 周

Minnesota State University, Mankato
您将获得的技能: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Writing, AI literacy, Communication, Organizational Structure, Artificial Intelligence, Target Audience, Generative AI, Self-Awareness
★ 2.5 (6) · 初级 · 课程 · 1-3 个月

您将获得的技能: Technical Support, Technical Support and Services, Customer Support, Customer Service, Product Support, Technical Communication, Business Communication
★ 4.6 (24) · 初级 · 课程 · 1-4 周

您将获得的技能: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management
初级 · 课程 · 1-4 周