
CVS Health
您将获得的技能: 客户数据管理, 客户服务, 降级技巧, 解决客户投诉, 情绪商数, 呼叫中心经验, 问候客户, 数据输入, 团队合作, 性能指标, 语言交流技能, 沟通, 时间管理, 呼入电话, 个人发展, 成长意识, 客户咨询, 解决问题
初级 · 课程 · 1-3 个月

您将获得的技能: Product Knowledge, Product Marketing, Product Management, Product Assortment, Product Strategy, Go To Market Strategy, Product Development, New Product Development, Performance Analysis
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
初级 · 课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
初级 · 课程 · 1-4 周

您将获得的技能: Canva (Software), Marketing Collateral, Design, Marketing Materials, Creative Design, Graphic Design, Dashboard, Digital Design, Productivity, Color Theory, Digital Content, Organizational Skills, Design Elements And Principles, Planning, Editing
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Market Dynamics, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Marketing Strategies, Market Trend, Consumer Behaviour, Focus Group, Trend Analysis, Competitive Analysis, Strategic Decision-Making
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Infrastructure, Hardware Architecture, Infrastructure Architecture, AI Workflows, Cloud Computing Architecture, Performance Tuning, Computer Hardware, MLOps (Machine Learning Operations), Cloud Platforms, Computing Platforms, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Benchmarking, Systems Architecture
中级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: 生成式人工智能, Prompt Engineering, 演讲, 平面和视觉设计, 文件管理, 销售演示
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Engagement, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Data Ethics, Marketing Strategies
中级 · 专项课程 · 1-3 个月

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周

您将获得的技能: Regression Analysis, Data Science, Machine Learning Methods, R Programming, Statistical Inference, Applied Machine Learning, Machine Learning, Statistical Methods, Advanced Analytics, Data Analysis, Predictive Modeling
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周