IE Business School
课程
CVS Health
专业证书
IE Business School
课程
CVS Health
课程
CVS Health
专业证书
专项课程
IE Business School
课程
UBITS
课程
EDUCBA
专项课程
EDUCBA
课程
在整个课程(说明和评估)中使用的语言。
Coursera Instructor Network
您将获得的技能: Merchandising, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Retail Management, Retail Sales, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Analysis, Design
中级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 冲突管理, 客户体验战略(CX), 促销策略, 供应商关系管理, 跨渠道营销, 增长战略, 市场机遇, 营销渠道, 电子商务, 市场动态, 公司名称, 消费者行为, 供应链, 零售管理, 零售销售, 商品销售, 供应链规划, 战略伙伴关系
初级 · 课程 · 1-4 周
CVS Health
您将获得的技能: 建立客户关系, 客户服务, 时间管理, 问候客户, 收银机操作, 电子商务, 团队合作, 数据输入, 事务处理, 沟通, 客户咨询, 社交媒体, 付款处理和收款, 零售销售, 专业精神, 销售点, 零售店运营, 订单管理系统
初级 · 课程 · 1-3 个月
您将获得的技能: Dashboard, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Kibana, Data Analysis, Data Visualization Software, Data Transformation, Exploratory Data Analysis, Trend Analysis, Retail Sales, Data Import/Export
混合 · 课程 · 1-4 周
CVS Health
您将获得的技能: 建立客户关系, 冲突管理, 呼叫中心经验, 时间管理, 客户服务, 降级技巧, 问候客户, 收银机操作, 追加销售, 团队合作, 沟通, 解决问题, 解决客户投诉, 事务处理, 同理心, 客户咨询, 交叉销售, 零售销售, 积极倾听, 零售店运营
初级 · 专业证书 · 3-6 个月
您将获得的技能: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
中级 · 课程 · 1-4 周
您将获得的技能: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, System Monitoring, Web Analytics, Data Transformation, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Retail Sales, Scripting, Devops Tools, Data Visualization, Python Programming, Data Science
初级 · 专项课程 · 1-4 周
IE Business School
您将获得的技能: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation
初级 · 课程 · 1-4 周
您将获得的技能: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing
中级 · 课程 · 1-3 个月
UBITS
您将获得的技能: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
中级 · 专项课程 · 3-6 个月
您将获得的技能: 专业发展, 客户服务, 个人发展, 压力管理, 组织技能, 技术交流, 英语, 健康与保健 Coach, 设定目标, 生产率, 人际沟通, 语言能力, 规划, 产品知识, 语言学习, 媒体与传播, 日历管理, 营养与饮食, 词汇, 零售销售
中级 · 专项课程 · 3-6 个月
Voxy
您将获得的技能: 写作, 客户服务, 口头表达, 英语, 电话技能, 口语理解, 语言学习, 产品知识, 语言交流技能, 语法, 商务写作, 沟通, 客户咨询, 解决客户投诉, 词汇, 零售销售
混合 · 课程 · 1-3 个月