
您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
初级 · 专业证书 · 3-6 个月

Zoho Corporation
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
初级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周

West Virginia University
您将获得的技能: 外部销售, 招聘, 销售流程, 企业战略, 账户管理, 内部销售, 销售, 销售策略, 销售技巧, 销售培训, 销售管理
混合 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时
您将获得的技能: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Business Process Management, Configuration Management, Automation, Compliance Management
中级 · 课程 · 1-4 周
Emory University
您将获得的技能: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Value Propositions, Market Opportunities, Case Studies, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, B2B Sales, Business Relationship Management
中级 · 专项课程 · 3-6 个月

University of Virginia Darden School Foundation
您将获得的技能: 客户支持, 改善客户体验, 客户服务, 角色开发, 生成式人工智能, AI 个性化服务, 目标受众, 客户沟通管理, 提高绩效, 性能分析, 客户参与, ChatGPT
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 营销策略, 数据分析, 用户关系管理, 整合营销传播, 数字化营销, 客户体验战略(CX), 大数据, 消费者行为, 预测分析, 营销分析, 客户洞察, 营销效果, 社交媒体营销, 客户数据管理
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 营销策略, 客户体验战略(CX), 竞争分析, 品牌战略, 市场趋势, 消费者行为, 企业战略, 创新, 品牌忠诚度, 客户洞察, 全球营销, 电子商务, 商品展示, 零售店运营
初级 · 课程 · 1-4 周