社会工作课程可以帮助您学习个案管理、社区外联策略、危机干预技巧和社会正义原则。您可以培养与 Client 有效沟通、进行需求评估和制定针对不同 Population 的干预计划的技能。许多课程都会介绍评估框架、数据分析软件和 Client 管理系统等工具,这些工具有助于跟踪进展和评估社会工作计划的影响。
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周
您将获得的技能: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
中级 · 课程 · 1-4 周

您将获得的技能: Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Cyber Security Assessment, Threat Modeling, Threat Detection, Intrusion Detection and Prevention, Exploitation techniques, Security Management, Network Security, Digital Forensics, Network Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Apache Maven, Java, Java Platform Enterprise Edition (J2EE), Object Oriented Design, Hibernate (Java), Unit Testing, File I/O, Docker (Software), Software Design Patterns, Integrated Development Environments, Object-Relational Mapping, Functional Design, Maintainability, System Configuration
初级 · 专项课程 · 3-6 个月

您将获得的技能: Linux Commands, Package and Software Management, File Management, Command-Line Interface, Unix Commands, Ubuntu, Linux Administration, System Monitoring, Linux Servers, Remote Access Systems, Unix Shell, User Accounts, OS Process Management, General Networking, IT Automation
初级 · 课程 · 1-3 个月

您将获得的技能: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
中级 · 专项课程 · 3-6 个月

您将获得的技能: Color Matching, Video Production, Image Quality, Post-Production, Video Editing, Color Theory, Cinematography
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google App Engine, Application Deployment, Google Cloud Platform, Go (Programming Language), Cloud Applications, Cloud Development, Software Testing, Data Access, Big Data, Database Application
初级 · 项目 · 不超过 2 小时

您将获得的技能: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Data Presentation, Model Evaluation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Amazon Web Services, Data Analysis, Data Integration, Cloud Development, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management
初级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Persona Development, Social Media, Social Media Marketing, Social Media Campaigns, Customer Engagement, Social Media Strategy, Customer Insights, Target Audience, Marketing Materials
中级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Real Time Data, Application Development, .NET Framework, Performance Tuning, Secure Coding, C# (Programming Language), System Programming, Application Performance Management, Object Oriented Programming (OOP)
中级 · 指导项目 · 不超过 2 小时