客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。
University of Illinois Urbana-Champaign
您将获得的技能: 数据分析, 消费者行为, 网络分析, 数据可视化软件, 营销策略, 分析, 数字化营销, 数据收集, 监管合规, 数据可视化, 营销效果, 营销分析, 营销
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Social Media Marketing, Instagram, Business Intelligence, Predictive Modeling, Predictive Analytics, Case Studies
中级 · 课程 · 1-4 周

您将获得的技能: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Email Marketing
初级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: 用户体验, 客户体验战略(CX), 社交媒体战略, 跨渠道营销, 营销策略与技巧, 搜索引擎优化, 社交媒体, 数字化营销, 营销活动经理, 网络分析和 SEO, 客户关系管理 (CRM) 软件, 营销策划, 内容营销, 推动参与, 内容战略, 社交媒体营销, 品牌管理, 搜索引擎营销, 营销自动化, AI 个性化服务
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Project Management Institute (PMI) Methodology, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Requirements Management, Risk Management, Team Management, Project Management Life Cycle, Project Management, Microsoft Project, Business
初级 · 专项课程 · 3-6 个月

您将获得的技能: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
中级 · 课程 · 1-4 周

Universidad Austral
您将获得的技能: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience
初级 · 课程 · 1-4 周

您将获得的技能: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Data Storage, Data Store, Data Access, AI Enablement, Enterprise Application Management, OAuth, Identity and Access Management, Data Integration, AWS Identity and Access Management (IAM), Application Programming Interface (API)
初级 · 课程 · 1-4 周

Real Madrid Graduate School Universidad Europea
您将获得的技能: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems
初级 · 课程 · 1-4 周

您将获得的技能: Risk Analysis, Crisis Management, Risk Mitigation, Risk Management Framework, Risk Management, Business Risk Management, Project Risk Management, Agile Methodology, Stakeholder Communications, Agile Project Management, Stakeholder Management, Project Controls, Video Game Development, Contingency Planning, Lean Methodologies, Prioritization
中级 · 课程 · 3-6 个月