客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Tenacity, Persistence, Personal Attributes, Persona Development, Personal Development, Human Development, Self-Awareness, Case Studies, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Growth Mindedness, Lifelong Learning, Psychology, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Social Sciences, Emotional Intelligence, Cultural Diversity
初级 · 专项课程 · 1-3 个月

Kennesaw State University
您将获得的技能: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management
初级 · 专项课程 · 3-6 个月

University of California, Irvine
您将获得的技能: 客户数据管理, 微软Excel, 预测, 订单管理, Excel 公式, 需求规划, 数据收集, 业务, 利益相关者的参与, 运营管理, 库存管理, 数据管理, Data Management, 库存控制, 库存会计, 供应链管理, 服务水平, 物流管理, 供应链规划, 仓库管理
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 市场动态, 成本管理, 资源分配, 供应与需求, 消费者行为, 经济学, 税收, 价格谈判, 商业经济学, 生产管理
攻读学位
中级 · 课程 · 1-3 个月

您将获得的技能: Sprint Planning, User Story, Project Estimation, Scrum (Software Development), Agile Project Management, Agile Methodology, Forecasting, Jira (Software), Project Management Software, Stakeholder Communications
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: 财务分析, 风险分析, 消费者行为, 经济学, 概率与统计, 财务规划, 行为经济学, 心理学, 金融, 决策
初级 · 课程 · 1-4 周

您将获得的技能: Lifelong Learning, Curiosity, Willingness To Learn, Education Software and Technology, Adaptability, Growth Mindedness, Digital pedagogy, Open Mindset, Professional Development, Mental Concentration, Personal Development, Persistence, Self-Motivation, Multitasking, Learning Styles, Productivity, AI Personalization, Time Management
初级 · 课程 · 1-3 个月

您将获得的技能: 负责任的人工智能, 合规管理, 安全控制, 网络安全, ISO/IEC 27001, 一般数据保护条例》(GDPR), IT 服务管理, 监管合规, 信息技术, 治理 风险管理与合规, NIST 800-53, Information Technology Infrastructure Library, 支付卡行业(PCI)数据安全标准, 旁听, 风险管理, 人工智能, 信息及相关技术控制目标 (COBIT), 开放式网络应用程序安全项目(OWASP)
中级 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Scope Management, Project Scoping, Leadership and Management, Project Management Institute (PMI) Methodology, Project Management, Meeting Facilitation, Team Leadership, Resource Management, Project Management Life Cycle, Leadership, Project Portfolio Management, Team Building, Scheduling, Project Planning, Ethical Standards And Conduct, Project Risk Management, Work Breakdown Structure, Stakeholder Management
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 电子邮件营销, 营销活动经理, 关键绩效指标 (KPI), 网络分析和 SEO, 数字化营销, 营销策略, 在线广告, 性能分析, 消费者行为, 数据收集, 搜索引擎优化, 广告活动, 客户分析, 关键词研究, 网页内容, 营销分析
初级 · 课程 · 1-3 个月

您将获得的技能: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, Design Thinking, User Flows, Design Research, Front-End Web Development, User Interface (UI), Mockups, User Centered Design, UI Components, Software Design Documents, UI/UX Strategy, Interaction Design
中级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: Self-Awareness, Personal Attributes, Personal Development, Research, Student-Centred Learning, Lifelong Learning, Goal Setting, Decision Making
初级 · 课程 · 1-4 周