客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Monitoring, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: 卷积神经网络, 机器学习, 概率与统计, 张力流, 放射诊断学, 医学科学与研究, 磁共振成像, 统计机器学习, 预测建模, 数据预处理, 自然语言处理, 应用机器学习, Machine Learning 方法, 人工智能, 深度学习, 模型评估, 风险模型, 图像分析, 医学影像
中级 · 课程 · 1-4 周

您将获得的技能: Threat Modeling, Cloud Security, Cyber Threat Intelligence, Open Web Application Security Project (OWASP), Data Governance, Security Information and Event Management (SIEM), Cloud Computing Architecture, Incident Response, Identity and Access Management, Cloud Infrastructure, AWS Identity and Access Management (IAM), MITRE ATT&CK Framework, Business Continuity Planning, Cyber Threat Hunting, Data Management, Virtual Machines, System Monitoring, Network Monitoring, Zero Trust Network Access, Disaster Recovery
初级 · 专项课程 · 1-3 个月

您将获得的技能: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments
初级 · 指导项目 · 不超过 2 小时

University of Cape Town
您将获得的技能: 多样性与包容性, 个人发展, 系统思考, 解决复杂问题, 弹性, 增强能力, 创造性思维, 足智多谋, 创新, 组织结构, 创业, 社会影响, 社区发展, 以人为本的设计, 设计思维, 可持续发展
初级 · 课程 · 1-3 个月

您将获得的技能: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, YAML, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Infrastructure Architecture, OS Process Management, Network Routing
混合 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation
初级 · 课程 · 1-4 周

AI CERTs
您将获得的技能: Property and Real Estate, Real Estate, Fraud detection, Advanced Analytics, Real Estate Transactions, Predictive Analytics, Marketing Analytics, Responsible AI, Market Trend, Property Management, Marketing Strategies, Tensorflow, Artificial Intelligence, Business Valuation, Automation, Machine Learning, Risk Management
中级 · 课程 · 1-3 个月

您将获得的技能: Agile Project Management, Agile Methodology, Backlogs, Scrum (Software Development), Sprint Planning, Jira (Software), User Story, Project Management, Dependency Analysis, Scalability, Team Management, Dashboard, Cross-Functional Collaboration, Prioritization
初级 · 课程 · 1-4 周
University of Alberta
您将获得的技能: 积压工作, 用户需求文件, 用户故事, 验收测试, 需求征询, 客户服务, 功能要求, 需求分析, 业务要求, 优先次序, 变更控制, 系统要求, 需求管理, 范围管理, 敏捷软件开发, 产品要求
混合 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月