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语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“customer relationship management” 的结果
Coursera Instructor Network
您将获得的技能: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling
- 状态:免费试用
University of California, Irvine
您将获得的技能: 数据管理, 云计算, 用户账户, 安全管理, 利益相关者的参与, 销售开发, 客户参与, 账户管理, 数据安全, 用户关系管理, 基于云的集成, Salesforce, 自动化, 营销自动化, 客户关系管理 (CRM) 软件, 业务报告
- 状态:免费试用
您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
- 状态:免费试用
West Virginia University
您将获得的技能: 招聘, 销售策略, 销售, 账户管理, 销售技巧, 企业战略, 外部销售, 内部销售, 销售培训, 销售管理, 销售流程
Coursera Instructor Network
您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 追加销售, 积极倾听, 专业精神, 客户服务, 时间管理, 客户参与, 问候客户, 沟通, 语言交流技能, 事务处理, 同理心, 零售店运营, 非语言交流, 社交媒体, 产品演示, 交叉销售, 公司名称
- 状态:免费试用
CVS Health
您将获得的技能: 专业精神, 客户服务, 时间管理, 收银机操作, 建立客户关系, 客户咨询, 零售销售, 数据输入, 团队合作, 电子商务, 事务处理, 订单管理系统, 问候客户, 销售点, 付款处理和收款, 零售店运营, 沟通, 社交媒体
- 状态:预览
Coursera Instructor Network
您将获得的技能: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
- 状态:免费试用
University of Pennsylvania
您将获得的技能: 创新, 营销策略, 客户体验战略(CX), 消费者行为, 品牌战略, 市场趋势, 客户洞察, 电子商务, 品牌意识, 品牌忠诚度, 企业战略, 品牌管理, 竞争分析
- 状态:预览
您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
- 状态:免费试用
University of Pennsylvania
您将获得的技能: 战略营销, 客户体验战略(CX), 打造品牌, 进入市场战略, 营销策略与技巧, 品牌战略, 消费者行为, 营销, 客户洞察, 沟通策略, 价格谈判, 品牌意识, 营销传播, 品牌忠诚度
Alfaisal University | KLD
您将获得的技能: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
总之,以下是 10 最受欢迎的 customer relationship management 课程
- Supercharge with Salesforce Einstein (GPT): Coursera Instructor Network
- Salesforce 基础知识: University of California, Irvine
- Customer Data, Analytics, and Segmentation: Microsoft
- 客户管理与销售团队设计: West Virginia University
- Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
- 与客户互动: CVS Health
- 零售客户服务: CVS Health
- Social Listening: Coursera Instructor Network
- 零售营销战略: University of Pennsylvania
- Conecta de forma efectiva con los clientes de retail: UBITS