
Dubai College of Tourism
您将获得的技能: Revenue Management, Restaurant Operation, Restaurant Management, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Trend Analysis, Performance Analysis, Team Management, Data Analysis, Performance Measurement, Business Metrics, Data-Driven Decision-Making
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 电子商务, 客户服务, 销售点, 专业精神, 事务处理, 收银机操作, 客户咨询, 建立客户关系, 零售销售, 数据输入, 团队合作, 订单管理系统, 时间管理, 问候客户, 付款处理和收款, 零售店运营, 社交媒体
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 专业精神, 积极倾听, 沟通, 客户服务, 客户参与, 事务处理, 产品演示, 语言交流技能, 冲突管理, 追加销售, 时间管理, 问候客户, 非语言交流, 公司名称, 零售店运营, 社交媒体, 同理心, 交叉销售
初级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Business Strategies, Stakeholder Analysis, Requirements Management, Customer Relationship Management, Risk Management
高级设置 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 客户服务, 降级技巧, 个人发展, 解决问题, 团队合作, 客户数据管理, 客户咨询, 性能指标, 语言交流技能, 时间管理, 数据输入, 情绪商数, 解决客户投诉, 呼入电话, 成长意识, 问候客户
初级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
初级 · 专项课程 · 1-3 个月

Zoho Corporation
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Business Software, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Workflow Management, Business Process Automation, Lead Generation
初级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

University of Pennsylvania
您将获得的技能: 数据驱动的决策制定, 回归分析, 工艺优化, 营销分析, 分析, 市场调查, 商业分析, 数据收集, 客户洞察, 预测分析, 客户分析, 描述性分析, 消费者行为
混合 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Salesforce, Cloud Applications, Email Automation, Data Management
初级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 品牌战略, 打造品牌, 客户体验战略(CX), 管理团队, 整合营销传播, 改善客户体验, 商业道德, 消费者行为, 客户洞察, 用户体验, 员工参与, 品牌管理, 行为经济学, 跨职能合作
中级 · 课程 · 1-3 个月