
您将获得的技能: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Marketing Operations, Data Ethics, Generative AI, Marketing Analytics, Marketing Automation
初级 · 专项课程 · 3-6 个月

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 冲突管理, 解决客户投诉, 降级技巧, 客户服务, 关键词研究, 建立客户关系, 面试技巧, 专业精神, 解决问题, 语言交流技能, LinkedIn
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
初级 · 课程 · 1-4 周

ESCP Business School
您将获得的技能: 人力资源管理与规划, 业务沟通, 组织领导力, 营销, 跨文化能力, 管理团队, 文化多样性, 谈判, 团队管理, 全球营销, 人员管理, 领导与管理, 文化敏感性
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Model Evaluation, Data Preprocessing, Exploratory Data Analysis, Feature Engineering, Model Deployment, Data Analysis, PySpark, Data Import/Export, Data Transformation, Apache Spark, Decision Tree Learning, Customer Analysis, Predictive Modeling, Predictive Analytics, Machine Learning
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
初级 · 指导项目 · 不超过 2 小时