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在整个课程(说明和评估)中使用的语言。
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浏览技术支持课程目录
- 状态:免费试用
您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
- 状态:免费试用
Johns Hopkins University
您将获得的技能: 客户支持, 病人沟通, 临床信息学, 个人身份信息, Encryption, 医疗隐私, 服务台支持, 技术支持, 遵守《健康保险便携性和责任法案》(HIPAA), 远程保健, 最终用户培训和支持, 患者安全, 医疗保健, 健康信息管理, 安全意识, 医疗设备, 健康技术, 电子病历, 电子病历系统, 桌面支持
- 状态:免费试用
您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Image Quality, Responsible AI, Automation, Machine Learning, Natural Language Processing
- 状态:免费试用
您将获得的技能: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Windows PowerShell, Technical Support and Services, File Management, Virtualization
- 状态:预览
Coursera Instructor Network
您将获得的技能: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
- 状态:预览
Board Infinity
您将获得的技能: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Professional Networking, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Portfolio Management, Target Audience, Visual Design, Design, Augmented and Virtual Reality (AR/VR), Data Ethics, Ethical Standards And Conduct, Multimedia, Content Management
- 状态:预览
LearnQuest
您将获得的技能: 操作系统, 网络故障排除, 服务台支持, 系统配置, 系统支持, 计算机硬件, 技术支持, 网络硬件, 外围设备, 硬件故障排除, 计算机网络, 无线网络, 桌面支持
- 状态:新状态:免费试用
您将获得的技能: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, System Configuration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
- 状态:新状态:免费试用
您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
- 状态:免费试用
您将获得的技能: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, Network Infrastructure, IT Infrastructure, Data Storage Technologies, Data Storage
- 状态:新状态:免费试用
您将获得的技能: Ansible, Infrastructure as Code (IaC), Devops Tools, YAML, Linux Administration, Problem Management, Technical Support and Services, System Configuration, Debugging, Configuration Management
- 状态:新状态:免费试用
您将获得的技能: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
总之,以下是 10 最受欢迎的 technical support 课程
- Dell Technologies Customer Service for Technical Support: Dell
- 医疗保健信息技术支持: Johns Hopkins University
- Generative AI for Customer Support: IBM
- Operating Systems and You: Becoming a Power User: Google
- GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
- Introduction to Technical Writing: Board Infinity
- CompTIA 实践: LearnQuest
- Building Linux Servers: DHCP, DNS, and Directory Services: Pearson
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- Dell Technologies Technical Support for Hardware: Dell