
您将获得的技能: Simple Object Access Protocol (SOAP), Service Oriented Architecture, Enterprise Architecture, Web Services, Data Integration, Application Programming Interface (API), Data Modeling, Back-End Web Development, API Design, Server Side, Extensible Markup Language (XML), Application Development
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 向上销售, 解决客户投诉, 数据录入, 客户服务, 收银机操作, 冲突管理, 降级技巧, 面试技巧, 问候客户, 团队合作, 交流, 呼叫中心经验, 积极倾听, 时间管理, 事务处理, 同理心, 成长意识, 建立客户关系, 交叉销售, 零售店运营
初级 · 专业证书 · 3-6 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

Kennesaw State University
您将获得的技能: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 数据驱动决策, 事件管理, 服务水平, 自动化, 网站可靠性工程, 组织结构, 系统实施, 安全文化, CI/CD, 文化转型, 绩效衡量, 变革管理, 设定目标
初级 · 课程 · 1-3 个月

Queen Mary University of London
您将获得的技能: General Data Protection Regulation (GDPR), Cloud Services, Legal Risk, Cloud Computing, Tax, Tax Laws, Law, Regulation, and Compliance, Intellectual Property, Cloud Security, Personally Identifiable Information, Tax Compliance, Data Security, Sales Tax, Information Privacy, Regulation and Legal Compliance, Contract Negotiation, Tax Management, Corporate Tax, Contract Review, Cybersecurity
初级 · 专项课程 · 1-3 个月

您将获得的技能: Routing Protocols, Software-Defined Networking, Wide Area Networks, Virtual Networking, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routing, Network Architecture, Network Monitoring, Network Planning And Design, Computer Networking, Virtual Private Networks (VPN), Border Gateway Protocol, Network Performance Management, Network Security, Network Administration, Firewall, Network Infrastructure, Amazon Web Services, Cloud Deployment
初级 · 专项课程 · 1-3 个月

Google Cloud
您将获得的技能: 弹簧框架, 面向服务的架构, 数据库管理, 应用程序性能管理, Google Cloud 平台, 云应用, 配置管理, Spring Boot, 软件架构, 云计算开发, 数据库, 微服务
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户服务, 收银机操作, 根源分析, 解决客户投诉, 降级技巧, 冲突管理, 解决问题, 积极倾听, 时间管理, 零售店运营, 同理心, 非语言交流, 事务处理, 交流
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
混合 · 课程 · 1-4 周