您将获得的技能: 利益相关者的参与, 同行评审, 信息技术, 项目管理, 面试技巧, Agile 方法论, Scrum（软件开发）, 项目管理生命周期, 项目风险管理, 团队激励, 管理团队, 沟通, 软件开发生命周期, 风险管理, 软件架构, 敏捷软件开发, 利益相关者管理, 资源管理, 敏捷项目管理, 挣值管理

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement

您将获得的技能: Cyber Security Assessment, Compliance Management, Internal Controls, Threat Detection, Governance, Continuous Monitoring, Data Management, Disaster Recovery, Key Performance Indicators (KPIs), Regulatory Requirements, Business Analysis, Organizational Structure, Accountability, Stakeholder Communications

您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage

您将获得的技能: 虚拟化, 网络安全, Authentication, 用户账户, Microsoft Windows, Microsoft 服务器, Linux, Linux 管理, 业务连续性规划, 集团政策, 灾难恢复, Operating System 管理, 授权（计算）, Linux 服务器, Windows 服务器, 安全管理, 计算机安全, 系统管理, 应急计划, OSI 模型

您将获得的技能: Network Performance Management, Network Monitoring, Network Administration, Network Troubleshooting, Network Security, Computer Networking, Network Infrastructure, System Monitoring, Command-Line Interface, Software-Defined Networking, Application Programming Interface (API), System Configuration, Network Protocols

您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies

您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Managed Services, Technical Services, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations

您将获得的技能: 命令行界面, 云计算管理, Linux 管理, Linux, Linux 命令, 文件管理, 云计算, 红帽企业 Linux, 用户账户, 基础设施即服务（IaaS）, 虚拟化, Operating System 管理, Unix Shell, 文件系统, 系统管理, Virtual Machine, 操作系统流程管理, 私有云, 软件包和软件管理, IBM 云

您将获得的技能: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations