获得晋升所需的知识和技能。
此角色有 US$61,568 工资中位数¹.
A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.
此角色有 US$61,568 工资中位数¹.
提供方
攻读学位
专业证书
IBM
专业证书
IBM
专项课程
IBM
课程
IBM
专业证书
攻读学位
专业证书
IBM
专项课程
EDUCBA
专项课程
Coursera Instructor Network
课程
EDUCBA
专项课程
EDUCBA
课程
Coursera Instructor Network
课程
在整个课程(说明和评估)中使用的语言。
Coursera Instructor Network
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
初级 · 课程 · 1-4 周
您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
初级 · 专项课程 · 3-6 个月
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月
Coursera Instructor Network
您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment
初级 · 课程 · 1-4 周
Coursera Instructor Network
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
中级 · 课程 · 1-4 周
您将获得的技能: 事件响应, 云计算, 网络威胁猎杀, Linux 命令, 计算机安全事件管理, 面试技巧, 数据库管理, 身份和访问管理, 网络安全, 渗透测试, 恶意软件保护, 网络安全评估, IT 服务管理, Operating System 管理, Network Security, Information Technology Infrastructure Library, 网络威胁情报, 端点安全, 网络硬件, 治理 风险管理与合规
攻读学位
初级 · 专业证书 · 3-6 个月
IBM
您将获得的技能: 客户服务, 云计算, 专业网络, 硬件故障排除, 网络安全, 云技术, 云计算架构, 外围设备, 云安全, 技术支持与服务, 云平台, 云基础设施, IT 服务管理, 生成式人工智能, 桌面支持, Network Protocol(网络协议, 信息技术, 云服务, 云托管, 技术支持
初级 · 专业证书 · 3-6 个月
IBM
您将获得的技能: Linux 命令, 事件响应, 计算机安全事件管理, 云计算, 网络安全, 身份和访问管理, 恶意软件保护, 云安全, IT 服务管理, TCP/IP, 数据伦理, Linux 管理, Linux 服务器, Network Protocol(网络协议, 网络攻击, Information Technology Infrastructure Library, Operating System 管理, 网络硬件, Network Security, 治理 风险管理与合规
初级 · 专项课程 · 3-6 个月
您将获得的技能: 支付卡行业(PCI)数据安全标准, 合规管理, 人工智能, 网络安全, 信息及相关技术控制目标 (COBIT), 数据伦理, 一般数据保护条例》(GDPR), 信息技术, ISO/IEC 27001, NIST 800-53, Information Technology Infrastructure Library, 旁听, 风险管理, IT 服务管理, 安全控制, 监管合规, 开放式网络应用程序安全项目(OWASP), 治理 风险管理与合规
中级 · 课程 · 1-3 个月
您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
中级 · 课程 · 1-4 周
Universidad de Palermo
您将获得的技能: Responsible AI, Data Ethics, Predictive Modeling, Organizational Leadership, Business Transformation, Data-Driven Decision-Making, Business Leadership, Data Science, Business Ethics, Business Analytics, Innovation, Strategic Leadership, Artificial Intelligence, Natural Language Processing, Strategic Decision-Making, Machine Learning, Computer Vision, IT Service Management
初级 · 课程 · 1-4 周
IBM
您将获得的技能: 服务台支持, 技术文档, 问题跟踪, 客户服务, 服务水平, 技术交流, 最终用户培训和支持, 系统支持, IT 服务管理, 技术支持, 远程访问ibility 系统, 桌面支持
初级 · 课程 · 1-3 个月