
University of California, Irvine
您将获得的技能: 转化漏斗分析, 数字营销活动, 客户参与, 搜索引擎营销, 关键词研究, 客户获取管理, 搜索引擎优化, 点击付费广告, 营销策略与技巧, 目标受众, 在线广告, 创造商机, 留住客户, 数字营销, 市场营销, 数字广告, 内容优化, 付费媒体, 目标市场
★ 4.7 (117) · 初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Persona Development, Customer Analysis, Customer Insights, Marketing Analytics, Customer Retention, Customer Data Management, Data-Driven Marketing, Data Storytelling, Target Audience, Market Research, Revenue Management, Marketing Effectiveness, Pivot Tables And Charts, Marketing Strategies, Data Presentation, Strategic Marketing, Business Analytics, Data-Driven Decision-Making, Data Analysis, Return On Investment
初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

Chris Croft Training
您将获得的技能: Brand Loyalty, Price Negotiation, Revenue Management, Customer Retention, Operating Cost, Consumer Behaviour, Product Strategy, Upselling, Sales Strategy, Strategic Marketing, Gross Profit, Marketing Psychology, Profit and Loss (P&L) Management, Growth Strategies, Product Lining, Cost Accounting, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance
混合 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (129) · 中级 · 专项课程 · 3-6 个月

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer experience improvement, Customer Retention, Customer Relationship Building, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
★ 4.6 (48) · 初级 · 专项课程 · 1-3 个月

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Conversion Funnel Analysis, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Client Services, Social Media Management, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Digital Media Strategy, E-Commerce, Marketing Planning, Digital Marketing
★ 5 (37) · 初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
初级 · 专项课程 · 1-3 个月

您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Customer Analysis, Customer Insights, Driving engagement, Sample Size Determination, Analytics, User Research, Product Management, Trend Analysis, Data-Driven Decision-Making, Statistical Inference, Unsupervised Learning, Analysis, Statistical Hypothesis Testing, Statistical Analysis, Performance Measurement, Scikit Learn (Machine Learning Library), Strategic Decision-Making, Algorithms
中级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 战略营销, 打造品牌, 进入市场战略, 促销策略, 营销分析, 品牌忠诚度, 客户分析, 品牌管理, 品牌营销, 目标受众, 营销策略, 营销策略与技巧, 营销效果, 品牌战略, 营销传播, 营销策划, 客户洞察, 产品营销, 目标市场, 市场营销
★ 4.8 (1.3万) · 混合 · 课程 · 1-3 个月