
Coursera
您将获得的技能: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: 市场机遇, 电子商务, 客户体验战略(CX), 促销策略, 战略伙伴关系, 供应链规划, 市场动态, 跨渠道营销, 冲突管理, 增长战略, 营销渠道, 供应商关系管理, 零售管理, 消费者行为, 商品销售, 零售销售, 公司名称, 供应链
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 数据驱动的决策制定, 销售流程, 客户服务, 仪表板, 客户关系管理 (CRM) 软件, 业务报告, Salesforce, 数据可视化, 销售业务, 客户支持, 销售策略, 客户成功管理, 销售管理
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 沟通, 流程管理, 客户支持, 客户服务, 客户参与, 批判性思维和解决问题, 人际沟通, 技术支持与服务, 改善客户体验, 用户关系管理, 服务台支持, 解决问题, 同理心, 解决客户投诉, 问候客户
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour
中级 · 课程 · 1-4 周

IE Business School
您将获得的技能: Market Opportunities, Market Analysis, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Marketing Planning, Strategic Thinking, Business Strategy, Analysis, Business Analysis, Strategic Planning
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
混合 · 课程 · 1-4 周

LearnQuest
您将获得的技能: B2B Sales, Consultative Selling, Stakeholder Engagement, Enterprise Sales, Performance Metric, Sales Presentations, Verbal Communication Skills, Oral Expression, Sales, Specialized Sales, Executive Presence, Sales Process, Sales Pipelines, Solution Sales Engineering, Sales Strategy, Technical Sales, Performance Analysis, Proposal Development, Customer Relationship Management (CRM) Software, Active Listening
初级 · 课程 · 1-4 周