筛选依据
主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“customer advocacy” 的结果
状态：新状态：免费试用Google
您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
状态：新状态：预览您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
状态：免费试用Coursera Instructor Network
您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
状态：预览Knowledge Accelerators
您将获得的技能: 流程管理, 客户服务, 客户支持, 服务台支持, 组织技能, 积极性, 问候客户, 解决客户投诉, 沟通, 客户参与, 改善客户体验, 解决问题, 协作, 同理心
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：免费试用Emory University
您将获得的技能: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
状态：新状态：免费试用您将获得的技能: Social Media, Content Creation
状态：免费试用IE Business School
您将获得的技能: 跨职能合作, 消费者行为, 客户洞察, 打造品牌, 用户体验, 客户体验战略（CX）, 改善客户体验, 员工参与, 管理团队, 商业道德, 整合营销传播, 行为经济学, 品牌战略, 品牌管理
状态：预览Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
状态：免费试用Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
状态：新状态：免费试用Coursera Instructor Network
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
状态：新状态：免费试用您将获得的技能: Relationship Building, User Feedback, Content Strategy
总之，以下是 10 最受欢迎的 customer advocacy 课程
- Build Customer Loyalty : Google
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- GenAI for Customer Journey Mapping: Coursera Instructor Network
- 客户服务基础: Knowledge Accelerators
- Customer Relationship Management: Starweaver
- AI for Marketing: Emory University
- Transform Engagement into Customers: Google
- 品牌与客户体验: IE Business School
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Customer-Centric Innovation: Duke University
