IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Performance Management, Team Management, Self-Awareness, Goal Setting
初级 · 课程 · 1-4 周

University of Copenhagen
您将获得的技能: 数据驱动决策, 数据伦理, 数据收集, 数据共享, 算法, 大数据, 数字扫盲, 数据扫盲, 人工智能和机器学习(AI/ML), 法律, 信息隐私, 个人身份信息, 新闻学, Algorithm, 数据安全
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: 概率与统计, 定量研究, 统计资料, 数据可视化, 数据扫盲, 分析, 数据分析, 研究设计, 描述性统计, 统计方法
初级 · 课程 · 1-4 周

您将获得的技能: Threat Modeling, Vulnerability Assessments, Business Continuity, Risk Analysis, Vulnerability Management, Cyber Security Assessment, Risk Management, Business Risk Management, Risk Mitigation, Threat Detection, Disaster Recovery, Business Analysis
中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

AI Business School
您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI, Sales, Sales Enablement, Productivity, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Automation, Ideation
初级 · 专项课程 · 1-3 个月

Goodwill Industries International
您将获得的技能: 建立关系, 项目实施, 专业发展, 建设性反馈, 人才管道化, 战略伙伴关系, 新兴技术, 利益相关者的参与, 技术战略, 虚拟团队, 适应性, 教练, 劳动力发展, Coach
初级 · 课程 · 1-4 周

L&T EduTech
您将获得的技能: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process
中级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: 威胁检测, 风险管理, 渗透测试, 认证, Encryption, 加密, Network Security, 公钥基础设施, 身份和访问管理, 防火墙, 风险管理框架, 安全管理, 计算机安全事件管理, 事件响应, 网络安全, 硬化, 移动安全, 端点安全, 灾难恢复, 脆弱性评估, 漏洞扫描
初级 · 课程 · 1-3 个月
University of Minnesota
您将获得的技能: Blockchain, 业务转型, 云服务, 信息系统, 技术解决方案, 新兴技术, 云计算, 区块链, 信息技术, 信息技术基础设施, 网络安全, 技术管理, 移动安全, 创新, 无线网络
初级 · 课程 · 1-3 个月

您将获得的技能: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Computing Architecture, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Continuous Monitoring, Firewall, Cloud Applications, Data Encryption Standard, System Monitoring
中级 · 课程 · 1-3 个月

您将获得的技能: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
初级 · 指导项目 · 不超过 2 小时