
University of Rochester
您将获得的技能: Health Disparities, Social Determinants Of Health, Health Equity, Community Health, Public Health, Public Health and Disease Prevention, Health Systems, Community Outreach, Data Collection, Research, Program Evaluation
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

CVS Health
您将获得的技能: 追加销售, 客户咨询, 沟通, 呼叫中心经验, 收银机操作, 客户服务, 事务处理, 解决客户投诉, 冲突管理, 积极倾听, 团队合作, 建立客户关系, 时间管理, 同理心, 问候客户, 零售销售, 解决问题, 降级技巧, 零售店运营, 交叉销售
初级 · 专业证书 · 3-6 个月
University of Virginia
您将获得的技能: 市场调查, 竞争分析, 消费者行为, 营销心理学, 价值主张, 客户洞察, 分析, 行为经济学, 客户分析, 案例研究, 收入管理, 市场动态, 全球营销
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

IESE Business School
您将获得的技能: 打造品牌, 战略营销, 营销策略, 消费者行为, 营销分析, 品牌战略, 产品战略, 客户洞察, 数字化营销, 营销渠道, 价值主张, 需求规划, 营销, 目标受众, 营销传播, 市场分析
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

您将获得的技能: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 数据清理, 身份和访问管理, 事件管理, 最终用户培训和支持, 技术交流, 问题跟踪, Google 云端平台, 服务水平, 技术支持, 云服务, 产品支持
初级 · 课程 · 1-4 周