
您将获得的技能: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 改善客户体验, 流程管理, 客户服务, 客户支持, 服务台支持, 人际沟通, 技术支持与服务, 批判性思维和解决问题, 解决客户投诉, 用户关系管理, 解决问题, 客户参与, 问候客户, 同理心, 沟通
初级 · 课程 · 1-3 个月

您将获得的技能: Persona (User Experience), User Interface (UI), Prompt Engineering, Interaction Design, Usability, User Experience Design, Human Computer Interaction, Usability Testing, Web Content Accessibility Guidelines, AI Personalization, User Research, Prototyping, Natural Language Processing
中级 · 课程 · 1-3 个月
Georgia Institute of Technology
您将获得的技能: 电话技能, 专业精神, 语言交流技能, 英语, 沟通, 词汇, 语言能力
混合 · 课程 · 1-4 周

Voxy
您将获得的技能: 语法, 建立融洽关系, 人际沟通, 媒体与传播, 口语理解, 语言学习, 英语, 词汇
混合 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 沟通策略, 潜在客户开发, 直销, 建立客户关系, 目标受众, 数据驱动的决策制定, 电子邮件营销, 电话营销, 筹资, 活动管理, 营销活动经理
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Retention, Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Email Automation, Generative AI, Customer Relationship Management (CRM) Software, ChatGPT, AI Personalization, Customer Engagement
中级 · 专项课程 · 3-6 个月

AI CERTs
您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), Internet Of Things, Real Time Data, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Artificial Intelligence, Emerging Technologies, Generative AI, Wireless Networks, Generative AI Agents, Network Performance Management, Network Architecture, Digital Communications, Network Protocols, Computer Networking, System Design and Implementation, Communication
高级设置 · 专项课程 · 1-3 个月

University of Washington
您将获得的技能: 会议促进, 谈判, 业务沟通, 演讲, 说服沟通, 撰写建议书, 语言交流技能, Microsoft PowerPoint, 商务写作, 公开演讲, 英语, 商务信函, 设置预约, 数据可视化, 记录会议记录, 同行评审, 活动策划, 专业网络, 业务规划, 销售演示
中级 · 专项课程 · 3-6 个月

University of Washington
您将获得的技能: 会议促进, 业务沟通, 电话技能, 撰写建议书, 商务写作, 写作, 语言交流技能, 制定计划, 口头表达, 商务信函, 英语, 办公程序, 口语理解, 设置预约, 业务报告, 记录会议记录, 词汇, 管理报告
中级 · 课程 · 1-4 周

California Institute of the Arts
您将获得的技能: Active Listening, Empathy, Assertiveness, Communication, Business Communication, Interpersonal Communications, Planning, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Teamwork, Initiative and Leadership
初级 · 课程 · 1-4 周