获得晋升所需的知识和技能。
此角色有 US$61,568 工资中位数¹.
A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.
此角色有 US$61,568 工资中位数¹.
提供方
此角色有 US$59,776 工资中位数¹.
A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
此角色有 US$59,776 工资中位数¹.
提供方
IBM
课程
Knowledge Accelerators
课程
Johns Hopkins University
专项课程
Johns Hopkins University
课程
Johns Hopkins University
专项课程
IBM
专项课程
Knowledge Accelerators
课程
IBM
课程
Pearson
专项课程
课程
课程
课程
在整个课程(说明和评估)中使用的语言。
Coursera Instructor Network
您将获得的技能: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
初级 · 课程 · 1-4 周
Johns Hopkins University
您将获得的技能: 健康信息管理, Encryption, 服务台支持, 健康技术, 医疗隐私, 客户支持, 遵守《健康保险便携性和责任法案》(HIPAA), 技术支持, 远程保健, 最终用户培训和支持, 医疗保健, 患者安全, 病人沟通, 个人身份信息, 安全意识, 桌面支持, 临床信息学, 电子病历, 电子病历系统, 医疗设备
初级 · 专项课程 · 3-6 个月
您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月
您将获得的技能: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
IBM
您将获得的技能: 技术文档, 服务台支持, 客户服务, 技术支持, 技术交流, 系统支持, 最终用户培训和支持, IT 服务管理, 问题跟踪, 桌面支持, 远程访问ibility 系统, 服务水平
初级 · 课程 · 1-3 个月
您将获得的技能: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
初级 · 课程 · 1-4 周
Johns Hopkins University
您将获得的技能: 服务台支持, 信息技术, 健康信息管理, 技术支持, 健康信息学, 医疗隐私, 最终用户培训和支持, 医疗保健行业知识, 问题跟踪, 病人沟通, 桌面支持, 电子病历
初级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, Technical Support and Services, System Support, Computer Hardware, Help Desk Support, Mobile Security, Microsoft Windows, Networking Hardware, Technical Support, Mac OS, Linux, Software Installation, Data Storage, Network Security, Computer Security
中级 · 专项课程 · 3-6 个月
您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周
您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Interpersonal Communications, Open Mindset, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周
IBM
您将获得的技能: 服务台支持, 专业发展, 专业网络, 技术支持, 技术交流, 系统支持, 技术支持与服务, 沟通, 解决问题, 语言交流技能, 专业精神, 面试技巧, 桌面支持
混合 · 课程 · 1-4 周
LearnQuest
您将获得的技能: 操作系统, 外围设备, 服务台支持, 系统配置, 网络硬件, 技术支持, 系统支持, 计算机硬件, 网络故障排除, 计算机网络, 硬件故障排除, 桌面支持, 无线网络
初级 · 课程 · 1-4 周