
您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
初级 · 课程 · 1-3 个月

您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 外围设备, 硬件故障排除, 网络安全, Network Protocol(网络协议, 桌面支持, 技术支持, 客户服务, 生成式人工智能, 云平台, 技术支持与服务, 云计算架构, 云基础设施, 信息技术, 云计算, IT 服务管理, 云托管, 云服务, 专业网络, 云安全, 云工程
初级 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
初级 · 专业证书 · 3-6 个月

Johns Hopkins University
您将获得的技能: 桌面支持, 技术支持, 客户支持, 服务台支持, 临床信息学, 遵守《健康保险便携性和责任法案》(HIPAA), 远程保健, 医疗隐私, 电子病历, 健康技术, 最终用户培训和支持, 个人身份信息, 医疗保健, 临床文件, 安全意识, 健康信息管理, 病人沟通, 医疗设备, 患者安全, Encryption
初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
中级 · 专项课程 · 1-3 个月

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

University of Minnesota
您将获得的技能: 网络安全, 系统分析, 组织变革, IT 管理, 商业技术, 变革管理, 需求分析, 批判性思维, 技术战略, 云服务, 信息技术, 供应链系统, 业务系统分析, 云计算, 项目管理, 业务要求, 系统实施, 企业资源规划, 业务系统, 用户需求文件
初级 · 专项课程 · 3-6 个月

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月