个结果，搜索词为 "end user training and support"
状态：AI 技能Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Cloud Computing
Johns Hopkins University
您将获得的技能: 电子病历, 技术支持, 远程保健, 医疗隐私, Encryption, 桌面支持, 健康信息管理, 个人身份信息, 服务台支持, 系统支持, 医疗保健, 遵守《健康保险可携性与责任法案》（HIPAA）, 病人沟通, 患者安全, 客户支持, 加密, 临床信息学, 最终用户培训和支持, 安全意识, 健康技术, 医疗设备
您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
IBM
您将获得的技能: 生成式人工智能, 客户服务, 人工智能, 服务台支持, 技术支持, 网络安全, 外围设备, 云计算, 桌面支持, 云部署, 信息技术, IT 服务管理, 数据存储, 云基础设施, 硬件故障排除, 云服务, 专业网络, 云平台, 云安全, 云计算架构
状态：畅销您将获得的技能: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Bash (Scripting Language), Test Automation, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Configuration Management, Program Development, Programming Principles
Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Linux, Amazon S3, Web Applications, Information Technology, Customer Service, Software Development
是什么让您今天来到 Coursera？
状态：畅销您将获得的技能: Computer Hardware, Technical Support, Software Installation, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Networking, System Software, Technical Communication, Computer Literacy, Linux, Microsoft Windows
您将获得的技能: Splunk, Dashboard, Ad Hoc Reporting, Statistical Reporting, Query Languages, Security Information and Event Management (SIEM), Data Visualization Software, Data Manipulation, Data Processing, Data Import/Export, Event Monitoring
您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
您将获得的技能: 积极倾听, 问责制, 冲突管理, 人际沟通, 团队合作, 说服沟通, 演讲, 根源分析, 建设性反馈, 协作软件, 公开演讲, 专业发展, 交流, 社交技能, 解决问题, 合作, 时间管理, 虚拟团队, 解决复杂问题, 专业精神
您将获得的技能: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
总之，以下是 10 最受欢迎的 end user training and support 课程
- Microsoft IT Support Specialist: Microsoft
- 医疗保健信息技术支持: Johns Hopkins University
- Generative AI for Customer Support: IBM
- IBM IT 支持: IBM
- Google IT Automation with Python: Google
- AWS Cloud Support Associate: Amazon Web Services
- Technical Support Fundamentals: Google
- Splunk Core Certified User (SPLK-1001) Training & Prep Guide: Packt
- Cisco Certified Support Technician IT Support - 100-140: Pearson
- 人际交往与软技能：职业成功必备: IBM
