
您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
中级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Operational Performance Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Service Management, Quality Management, Strategic Planning, Capacity Management
中级 · 课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: 投资回报, 业务, 运行效率, 收入管理, 战略决策, 记录保存, 账单和发票
初级 · 课程 · 1-4 周

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization
初级 · 课程 · 1-4 周

National Taiwan University
您将获得的技能: 商业分析, Algorithm, 案例研究, 运筹学, 工艺优化, 应用数学, 资源分配, 业务建模, 库存管理系统, 投资组合管理, 改进和优化流程, Microsoft Excel, 决策, 数学建模, 运营管理, 算法, 工业工程, 线性代数, 日程安排
初级 · 课程 · 1-3 个月

您将获得的技能: Data Import/Export, NumPy, Pandas (Python Package), Pivot Tables And Charts, Business Reporting, Data Manipulation, Analytics, Data Processing, Business Analytics, Data Cleansing, Data Analysis Software, Retail Store Operations, Data Transformation, Python Programming, Linear Algebra
混合 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 数据驱动决策, 客户体验战略(CX), 数字化转型, 电子商务, 客户需求规划, 分析, 商业技术, 描述性分析, 供应链管理, 预测分析
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Quality Management, Lean Methodologies, Process Improvement, Operations Management, Process Management, Performance Improvement, Supply Chain Management, Supply Chain, Business Process, Process Analysis, Waste Minimization, Operational Efficiency, Quality Assessment, Project Management, Six Sigma Methodology, Healthcare Industry Knowledge
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Wholesaling, Target Market, Market Opportunities, Sales Management, Growth Strategies, Business Strategies, Sales Strategy, New Business Development, Operational Efficiency, Business Operations, Operations Management, Business Modeling, Marketing
中级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: 事件响应, 网络安全, 数据安全, 自动化, 网络行动, 利益相关者管理, 计算机安全事件管理, 威胁检测, 绩效衡量, 事件监测, 安全信息与事件管理(SIEM), 工作流程管理, 基础设施安全, 网络攻击
混合 · 课程 · 1-3 个月

您将获得的技能: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business
初级 · 指导项目 · 不超过 2 小时