您将获得的技能: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Sales Process, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
中级 · 课程 · 1-4 周

您将获得的技能: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Generative AI Agents, Online Advertising, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: Salesforce, 销售流程, 潜在客户开发, 销售业务, 数据导入/导出, 营销活动经理, 客户关系管理 (CRM) 软件, 销售开发, 销售支持, 数据清理, 销售管道
初级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 专业发展, 批判性思维, 分析, 项目管理, 战略思维, 建设性反馈, 同行评审, 解决问题, 演讲, 创新, 业务规划, 业务沟通
混合 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户咨询, 时间管理, 呼叫中心经验, 沟通, 数据输入, 情绪商数, 解决问题, 解决客户投诉, 语言交流技能, 问候客户, 性能指标, 客户服务, 个人发展, 客户数据管理, 降级技巧, 呼入电话, 团队合作, 成长意识
初级 · 课程 · 1-3 个月

Khalifa University
您将获得的技能: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
初级 · 课程 · 1-3 个月

IE Business School
您将获得的技能: Market Opportunities, Market Analysis, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Marketing Planning, Strategic Thinking, Business Strategy, Analysis, Business Analysis, Strategic Planning
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies, Predictive Modeling
初级 · 课程 · 1-4 周

New York Institute of Finance
您将获得的技能: 周转资金, 客户分析, 财务分析, 供应商管理, 利益相关者分析, 销售展望, 供应链管理, 技术解决方案, 企业财务, 现金流量
中级 · 课程 · 1-3 个月

IESE Business School
您将获得的技能: 客户洞察, 营销策略, 品牌战略, 营销分析, 营销, 数字化营销, 需求规划, 目标受众, 战略营销, 营销渠道, 消费者行为, 市场分析, 价值主张, 产品战略, 营销传播, 打造品牌
混合 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 商业估值, 数字化营销, 投资回报, 预测, 营销, 收入管理, 数据驱动的决策制定, 资产管理, 酒店 Operator, 客户需求规划, 创造需求, 酒店管理
混合 · 课程 · 1-4 周