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  • Customer Success Management

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个结果,搜索词为 "customer success management"


  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Drive Project Success with Clear Communication

    您将获得的技能: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Internal Communications, Accountability, Team Oriented, Stakeholder Communications, Meeting Facilitation, Document Management, Communication Strategies, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    U

    University of California, Irvine

    Project Management

    您将获得的技能: Project Schedules, Project Planning, Stakeholder Management, Communication Planning, Project Implementation, Earned Value Management, Agile Methodology, Agile Project Management, Stakeholder Communications, Project Scoping, Work Breakdown Structure, Project Management, Program Management, Conflict Management, Project Coordination, Milestones (Project Management), Resource Utilization, Resource Planning, Project Documentation, Leadership

    4.7
    评分, 4.7 星,最高 5 星
    ·
    33 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    H

    HubSpot Academy

    Strategic Customer Relationship Management & Sales Technique

    您将获得的技能: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

    3.6
    评分, 3.6 星,最高 5 星
    ·
    20 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    G

    Google

    Satisfaction Guaranteed: Develop Customer Loyalty Online

    您将获得的技能: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics

    4.8
    评分, 4.8 星,最高 5 星
    ·
    5973 条评论

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Measure and Monitor Brand Presence Online

    您将获得的技能: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Web Analytics, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Market Research

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Segment Customers, Boost Profitability

    您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Customer Engagement, Data-Driven Decision-Making, Consumer Behaviour, Resource Allocation

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    M

    Microsoft

    Customer Data, Analytics, and Segmentation

    您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Cross Selling, Upselling, Predictive Analytics, Data-Driven Decision-Making, Data Integration

    3.9
    评分, 3.9 星,最高 5 星
    ·
    7 条评论

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    U

    University of Arizona

    Marketing Communications: The Customer's Journey

    您将获得的技能: Integrated Marketing Communications, Advertising, Marketing Communications, Media Strategy, Customer experience strategy (CX), Paid media, Owned Media, Customer Advocacy, Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:预览
    预览
    S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    您将获得的技能: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

    初级 · 专项课程 · 1-3 个月

  • 状态:预览
    预览
    B

    Board Infinity

    Introduction to Continuous Improvement Process

    您将获得的技能: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Drive Product Success with Data Decisions

    您将获得的技能: Data-Driven Decision-Making, Prioritization, Business Writing, Strategic Decision-Making, Data Storytelling, Data Analysis, Product Roadmaps, Data Presentation, Strategic Thinking, Analytical Skills, Strategic Communication, Risk Analysis, Resource Allocation, Trend Analysis, Stakeholder Communications, Project Estimation

    中级 · 课程 · 1-4 周

1…456…834

总之,以下是 10 最受欢迎的 customer success management 课程

  • Drive Project Success with Clear Communication: Coursera
  • Project Management: University of California, Irvine
  • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
  • Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
  • Measure and Monitor Brand Presence Online: Coursera
  • Segment Customers, Boost Profitability: Coursera
  • Customer Data, Analytics, and Segmentation: Microsoft
  • Marketing Communications: The Customer's Journey: University of Arizona
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Mastering Generative AI for Customer Service Excellence: Edureka

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