
您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
初级 · 课程 · 1-4 周

您将获得的技能: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Web Analytics, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Market Research
初级 · 课程 · 1-4 周

Packt
您将获得的技能: Stakeholder Management, Business Communication, Concision, Verbal Communication Skills, Annual Reports, Media Production
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Gmail, Marketing Operations, Data Integration, Marketing, Marketing Analytics, Customer Data Management, Data Import/Export, Operational Efficiency
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
中级 · 专项课程 · 1-3 个月

University of Arizona
您将获得的技能: Integrated Marketing Communications, Advertising, Marketing Communications, Media Strategy, Customer experience strategy (CX), Paid media, Owned Media, Customer Advocacy, Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 用户关系管理, 自动化, 用户账户, 利益相关者的参与, 安全管理, 账户管理, 基于云的集成, 客户参与, 销售支持, Salesforce, 客户沟通管理, 营销管理, 客户关系管理 (CRM) 软件, 业务报告, 销售管道, 客户成功管理, 营销自动化, 数据安全, 销售开发, 数据管理
初级 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 消费者行为, 目标市场, 进入市场战略, 客户洞察, 打造品牌, 战略营销, 客户体验战略(CX), 品牌战略, 营销传播, 营销分析, 营销, 营销策略与技巧
混合 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 追加销售, 专业精神, 产品演示, 积极倾听, 社交媒体, 时间管理, 冲突管理, 语言交流技能, 问候客户, 交叉销售, 零售店运营, 公司名称, 客户服务, 非语言交流, 同理心, 事务处理, 客户参与
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 消费者行为, 回归分析, 工艺优化, 客户分析, 分析, 客户洞察, 数据收集, 市场调查, 描述性分析, 数据驱动的决策制定, 商业分析, 营销分析, 预测分析
混合 · 课程 · 1-3 个月

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

您将获得的技能: Client Services, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Engagement, Digital Marketing, Product Improvement, Web Analytics and SEO, Marketing Analytics, Performance Analysis, Customer Insights, Portfolio Management, Presentations, Generative AI Agents, Key Performance Indicators (KPIs), Business Metrics
初级 · 课程 · 1-4 周