
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
初级 · 课程 · 1-3 个月

S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 积极倾听, 追加销售, 冲突管理, 语言交流技能, 专业精神, 客户参与, 事务处理, 问候客户, 时间管理, 零售店运营, 同理心, 沟通, 产品演示, 非语言交流, 社交媒体, 公司名称, 交叉销售
初级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Analysis, Business Process, Business Requirements, Business Strategies, Stakeholder Analysis, Requirements Management, Customer Relationship Management, Risk Management
高级设置 · 课程 · 1-4 周

CVS Health
您将获得的技能: 客户咨询, 客户服务, 收银机操作, 零售销售, 电子商务, 建立客户关系, 团队合作, 专业精神, 沟通, 销售点, 事务处理, 问候客户, 订单管理系统, 时间管理, 付款处理和收款, 数据输入, 零售店运营, 社交媒体
初级 · 课程 · 1-3 个月

Zoho Corporation
您将获得的技能: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Upselling, Cross Selling, Prioritization, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Problem Solving, Critical Thinking
初级 · 专业证书 · 3-6 个月

Salesforce
您将获得的技能: 销售支持, 销售流程, 数据导入/导出, 数据清理, 销售开发, Salesforce, 潜在客户开发, 客户关系管理 (CRM) 软件, 销售管道, 销售业务, 营销活动经理
初级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 整合营销传播, 管理团队, 改善客户体验, 客户体验战略(CX), 打造品牌, 消费者行为, 用户体验, 客户洞察, 商业道德, 品牌管理, 品牌战略, 员工参与, 行为经济学, 跨职能合作
中级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
初级 · 专业证书 · 3-6 个月

University of Pennsylvania
您将获得的技能: 商业分析, 客户分析, 回归分析, 消费者行为, 数据收集, 市场调查, 数据驱动的决策制定, 分析, 客户洞察, 预测分析, 描述性分析, 工艺优化, 营销分析
混合 · 课程 · 1-3 个月
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
中级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: Revenue Management, Restaurant Operation, Restaurant Management, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Trend Analysis, Performance Analysis, Team Management, Data Analysis, Performance Measurement, Business Metrics, Data-Driven Decision-Making
初级 · 课程 · 1-4 周